How it Works in a Nutshell
Conversational AI is one of the fundamental building blocks in digital transformation. Building your first application is only the beginning. As you start to understand the benefits and the power of adding conversational AI into your customer facing and back-end operations, you’ll want to expand its use.
With its modular structure, flexible architecture and unique global/local language features, Teneo is the only conversational AI platform that enables enterprises to reuse large sections of AI assets from one build to the next.
No more starting from scratch. And with each new application comes faster build times and increased RoI.
Teneo makes it easy to give your customers the intelligent, automated, conversational experience they crave.
- Build sophisticated conversational AI applications to create a frictionless experience throughout the entire customer journey.
- Deliver over any channel, in any language, intelligent, interactive applications capable of carrying out the most complex of tasks.
- Collect conversational data and use it to personalize the conversation even further, while still complying with privacy regulations.
- Learn from the data analysis that reveals hidden “voice of the customer” insights to improve your bottom line.
- Utilize the data and the AI assets within the current application to maintain and expand your use of conversational AI.
Business Benefits
Teneo increases user engagement with its highly personalized, humanlike interactions, while reducing reliance on resource intensive non-automated channels.
It helps customers reach their goals, identifies opportunities to upsell, and allows you to easily interact with customers on the channel of their choosing.
Teneo turns conversations into valuable business insight that increases sales, drives product improvement and identifies gaps in the market with its powerful data mining tools.
With Teneo, you grow revenue through improved customer satisfaction, increased automation and greater customer insight.
Technical Features
With conversational data at its heart, Teneo incorporates all the tools you need to build, deploy and manage advanced AI applications.
Teneo's visual flow design makes it easy to graphically build dialogs with drag and drop flow elements such as outputs, integrations with API's, scripts and transitions.
Our revolutionary hybrid NLU allows for machine learning algorithms and linguistic conditions to be mixed for precise and predictable understanding.
While Teneo's open protocol and easy to use APIs makes it simple to integrate online services and backend systems and deliver your chatbot to websites, messaging apps and IVR.
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Teneo puts the power of conversational AI into the hands of the enterprise.
The platform allows business users and developers to collaborate and create a wide range of sophisticated conversational AI applications that automate the customer journey, while increasing engagement through humanlike, intelligent dialog.
Smart AI chatbots that answer queries faster. Virtual assistants that advise users while improving the customer experience. Humanlike digital assistants that drive online sales and differentiate your product. Intelligent voice interfaces that increase employee productivity and efficiency.
All this and more can be created easily with Artificial Solutions’ conversational AI platform, Teneo.