Conversational AI for Enterprise
Engage your customers with conversational AI over any channel, device or service, in any language, anywhere, using our revolutionary Teneo platform.
Learn how to improve customer engagement and deliver a vital competitive edge in our white paper.
Humanlike. Intelligent. Revolutionary.
Everything you need to create advanced, conversational AI applications. Build once, deploy everywhere. Available in 35 languages, running over any platform, service or device.
Offering one of the most humanlike experiences available in commercial conversational AI today, Teneo provides the complex capabilities required to create the simple, intuitive experience that your customer demands, while increasing customer engagement.
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Rich, humanlike experience.
Rapidly build advanced conversational AI systems that lets customers interact with applications and electronic devices using speech, text, touch or gesture.
Teneo provides everything business users and developers need to collaborate and build a wide range of conversational AI applications from intelligent virtual assistants and chatbots, to speech-based UIs for smart devices and more.
With Teneo, you can:
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Increase customer engagement with fast humanlike interactions that are personalized and relevant to the user.
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Understand the voice of your customer like never before by capturing all of the conversational data, while complying with data privacy regulations.
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Deliver a consistent brand experience across all digital touch-points in any language.
Data Suite
Do More with Data.
Turn free-format, conversational data into a pipeline of actionable business insight, and increase engagement to generate even more data.
The more engaged a customer is, the more information they reveal. Since data is so intrinsic to the RoI of conversational AI, we always insist our customers own their data and even provide data mining and data privacy tools to maximize its value.
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Hybrid Approach
Faster. With Greater Accuracy.
A different approach to linguistic and machine learning. Giving enterprises the muscle, flexibility and speed required to develop business-relevant AI applications in record time.
Read Our White PaperDiscover the Hybrid ApproachLatest Articles
5 Golden Rules for a Successful Conversational AI Application
In the fourth post in our series of How to get started with conversational AI we take a look at the key aspects for ensuring a positive result on your conversational AI journey.
Conversational immersive experiences top list of Gartner trends
Despite the vast number of chatbots failing to give a truly engaging experience, conversational immersive experiences is one of Gartner’s top strategic trends for 2019. The research […]
Don’t Experiment on your Customers with Machine Learning
In the third part of our series we consider the complex issue of machine learning. We look at the problems surrounding it, the role that some development […]
Case Studies
Vodafone
Julia works alongside Vodafone’s call center agents, directly answering queries and helping customers. Her impressive skills are reflected in her high Net Promoter Score.
Shell
Shell achieved a 40% reduction in call volume to live agents by answering 97% of questions correctly, and resolving 74% of digital conversations with Teneo.
Kindred
When surveyed, 94% of respondents rated Kindred’s highly interactive conversational AI betting solution as ‘innovative’ – the key brand measure for the project.
Widiba
Widiba takes intelligent chatbots to a new dimension with its virtual reality banking app which has customers giving the company a 4.6/5 on its “happiness index”.
Shiseido
One of the world’s largest cosmetic companies reached an influential teen audience by providing make-up AND advice and tips with a unique and engaging chatbot.
The Co-operative Bank
Mia enabled the Co-Op’s contact center staff to answer a wide variety of customer queries up to 65% faster, by saving them an average of 35 seconds on each call.
Deutsche Post
Guiding customers through a service that has many different possibilities and two very separate business divisions is easy for intelligent virtual assistant Jana.
Skruvat
Skruvat’s intelligent digital employee boosted sales on the website while also reducing the burden on live agents, with referrals being reduced significantly over 6 months.
Telenor
Emma singlehandedly answers nearly 5000 questions every day, and typically refers less than 4% of queries to live agents – illustrating the dept of knowledge she developed.
Yello Strom
From giving a flower to make you smile, to knocking on the screen if you ignore her, Eve delivers and always on brand experience that engages and delights customers.
Resources
White Papers
Learn how conversational AI is changing the enterprise landscape in our white papers.
Videos
Learn about conversational AI and Artificial Solutions - from product videos to demos.
