Customers don’t ask questions in isolation. It’s a conversation. Teneo lets you give answers, ask your own questions, remember facts, understand context. In short, exhibit humanlike intelligence.
And because Teneo captures and interprets these vast amounts of unstructured conversations, every word uttered is turned into a valuable piece of actionable insight, allowing you to speak the voice of your customer.
Teneo allows you to get closer to your customers; talking their language and understanding what they say. Naturally. In multiple languages, across multiple platforms and using multiple channels.
Intelligent speech-enabled natural language applications for websites, applications and web-services, Connected Homes & Cars, Mobile, IoT, and Wearables.
Improve customer satisfaction, reduce service costs, better understand your customers and boost online sales using an intelligent digital employee to automate your customer service.
Capture and analyze customer conversations to unlock Natural Language Understanding (NLU) and deliver actionable insight in real-time.
Teneo simplifies and automates the previously complex processes of building natural language capabilities. It allows business users and developers to collaborate on creating sophisticated natural language applications in record time. No hidden code, no reliance on external agencies.
Teneo is the only technology that puts the control of NLI into the business user’s hands, away from inflexible, hard coded solutions managed by agencies.
Having access to the vast repository of unstructured data generated by your customers’ conversations is a game-changer, giving you direct understanding of their thoughts and needs.
The Teneo Platform is the only solution available which returns ownership of the solution to the user, enabling them to maintain and grow their NLI applications in-house and without requiring the need for specialists.
The Teneo Platform seamlessly continues the conversation across any platform, any device and in any language. Users just pick up where they left off.
Teneo allows you to differentiate yourself in a crowded marketplace by providing exceptional customer experience, while reinforcing a positive brand image.