Conversational AI Platform for Enterprise – Teneo | Artificial Solutions Conversational AI Platform for Enterprise – Teneo | Artificial Solutions
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Achieve the next generation of Customer Experience

Teneo powers 15% of the world's automated contact center interactions

Discover the technology that powers over 20 million customer interactions every month.

Build better. Build faster. Build with Teneo.

LEVEL UP WITH TENEO

A Conversational AI platform trusted by global enterprises

Skoda Medtronic Microsoft Circle Telefonica O2 TIAA Widiba

Connect with your customers like never before

Teneo powers the world’s largest and most successful Conversational AI deployments, helping professional developers and industry experts to launch millions of highly integrated end-to-end solutions.

Brands Brands

100%

Call Center
Integration

80%

faster language
implementation

100%

MICROSOFT COGNITIVE
SERVICES INTEGRATION

+86

Languages
Supported

94%

CSAT
with Teneo

+84%

QoQ API
growth

+70

Live
use cases

+200M

INTERACTIONS
ANNUALLY/CUSTOMER

Microsoft Azure Partner

Microsoft Azure Partner

“Artificial Solutions SaaS platform built on Azure supports complex enterprise scenarios in need of conversational AI.

Focusing on enterprise needs and end-user experience as a north star, while delivering ROI embodies the positive impact AI can have in the digital transformation journey that customers have embarked on.

Their advocacy for Azure and global growth ambitions make them the ISV-partner of the year in Sweden.”

Discover the power of Azure x Teneo

The Power of Teneo

REAL VOLUME DEPLOYMENTS AND REAL ROI AT SCALE

How Swisscom Achieved Industry-Leading Conversational AI Status?

Video

Roger Dill, Product Owner of Dialog Management for Swisscom, delivers key insights and action for Conversational AI success.

How does Swisscom increase their NPS with Teneo?

Video

Roger Dill from Swisscom explains how by taking ownership of the development of their CAI solution has allowed Swisscom to increase team productivity and solution scalability in their projects.

Leading Conversational AI Transformation in Telecommunications

Video

Sarah Rojewski, Manager of AI and Automation for Telefonica Germany, shares key advice to companies trying to wander into the world of CAI and how to avoid common implementation mistakes.

How did Telefónica go from web chat to an omnichannel strategy?

Video

Sarah Rojewski, Manager of AI and Automation for Telefonica Germany, presents the shift of focus from a web chat solution to a solution that exists across channels.

Developing the right Solution for you customers

Video

Sarah Rojewski, Manager of AI and Automation for Telefonica Germany, presents the winning strategy behind their solution, and how sometimes adjustments need to be made to truly fit your customers’ needs.

How Swisscom Achieved Industry-Leading Conversational AI Status?

Video

Roger Dill, Product Owner of Dialog Management for Swisscom, delivers key insights and action for Conversational AI success.

How does Swisscom increase their NPS with Teneo?

Video

Roger Dill from Swisscom explains how by taking ownership of the development of their CAI solution has allowed Swisscom to increase team productivity and solution scalability in their projects.

Leading Conversational AI Transformation in Telecommunications

Video

Sarah Rojewski, Manager of AI and Automation for Telefonica Germany, shares key advice to companies trying to wander into the world of CAI and how to avoid common implementation mistakes.

How did Telefónica go from web chat to an omnichannel strategy?

Video

Sarah Rojewski, Manager of AI and Automation for Telefonica Germany, presents the shift of focus from a web chat solution to a solution that exists across channels.

Developing the right Solution for you customers

Video

Sarah Rojewski, Manager of AI and Automation for Telefonica Germany, presents the winning strategy behind their solution, and how sometimes adjustments need to be made to truly fit your customers’ needs.

A platform designed for enterprise

Enterprise-grade businesses require enterprise-level solutions. Learn how Teneo connects with your entire organization and technology ecosystem.

Business leaders
Technical leaders
Product owners
Developers

Business leaders

Empower your enterprise to rapidly build and launch solutions, modernize processes, solve complex business challenges, and create a true culture of agility. Teneo provides the most scalable and flexible solution on the market, allowing you to integrate with your current ecosystem.

  • Trusted by global leaders for proven ROI
  • Connect and integrate your pre-existing technology
  • Add new functionality and use cases in record time

Learn more

Technical leaders

A scalable, mature development platform designed to support collaborative teams to rapidly build and replicate conversational solutions across new languages and use cases.

  • Cost-effective growth with a SaaS model
  • Open productivity platform for fusion teams
  • Scale with volume with multi brands and +85 languages

Learn more

Product owners

Teneo’s unique hybrid Natural Language Understanding and native multi-lingual features coupled with Azure’s powerful language services allows for high precision and accuracy when communicating with your customers.

  • Build a master use case and replicate with ease
  • Data strategy + conversational metrics and insights
  • Say goodbye to tedious maintenance

Learn more

Developers

Support multidisciplinary teams and harness their creative power in order to launch industry-leading conversational customer experiences with Teneo’s unique hybrid approach to Machine Learning.

  • ML combined with the precision of a unique LML
  • 30,000+ out-of-box Natural Language building blocks
  • Never rebuild from scratch again

Learn more

Learn what else Teneo can do for you

Enjoy access to our latest market insights, take a deep dive into our technology and learn about our key innovations in Conversational AI.

Feature5

Empower your developers with enhanced creative tools, provide greater access to Teneo via a brand-new web client and see how true conversational flow optimization works in the latest update of our SaaS platform.

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Feature5

Did you know that you can build conversational customer experiences across WhatsApp, SMS, Microsoft Teams, Telegram, Facebook Messenger and a multitude of other messaging services?

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Feature5

Want to learn more about our partnership with Microsoft and how your business will benefit from being able to connect Teneo with Azure? Enjoy this deep dive containing the key details that will impact your organization.

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Feature5

Enterprise-level telecommunication providers require more support than ever to provide a high-quality level of service to customers. Discover how Teneo is supporting some of the world’s biggest players.

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How is Teneo changing the game?

Swisscom achieves major growth with Teneo

Success Story

Swisscom achieves major growth with Teneo

In collaboration with Artificial Solutions, Swisscom has built and developed a range of Conversational AI solutions, services and products to expand the company’s reach across the DACH region. Conversational voice solutions and chatbots have been developed to drive digital engagement, increase sales, reduce costs and improve customer satisfaction.

learn more

Telefónica sets new industry standards for CAI projects

Success Story

Telefónica sets new industry standards for CAI projects

Telefónica developed a CAI omnichannel solution to increase customer satisfaction and create the potential of personalized sales opportunities.

learn more

Circle K achieves Conversational AI success

Success Story

Circle K achieves Conversational AI success

In collaboration with Artificial Solutions, Circle K built and developed a highly complex and dynamic Conversational AI solution that was capable of answering a diverse range of customer requests and questions in multiple languages. The solution was built using Teneo, which allows unlimited scalability and flexibility to retail businesses looking to improve customer satisfaction, drive growth, reduce costs and increase sales.

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Get started on your conversational AI journey

Get started on your conversational AI journey

We help high-growth companies like HelloFresh, Skoda and Swisscom find new opportunities through AI conversations. Interested to learn what we can do for your business?

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