What do we do at Artificial Solutions?
We enable you to build Conversational AI solutions faster and spend less time maintaining them.
Our development platform, LUIS^teneo combines two leading technologies in Conversational AI – Teneo and Microsoft LUIS.
Our customers claim that LUIS^teneo is the most productive development platform and environment for Conversational AI.
This is Teneo
Productive. Conversational. Revolutionary.
Teneo provides everything you need to rapidly build first or next generation conversational AI applications. Build once and localize for use across any platform, service, device or language. Its enterprise strength and proven technology is capable of scaling to deliver both the exceptional customer experience your users demand and robust, business continuity to secure your organization’s future.
It is delivered as SaaS and provides enterprise ready features like version control, dev-, qa and prod endpoints for multiple solutions per default, scaling based on traffic volumes, auto-test, advanced dialogue management, conversational data analytics and much more. With support for 86 languages, front- and backend connectors, all backed up by our Customer Success team ready to help, Teneo is the only core conversational platform you will ever need.
MS LUIS Conversational Bots with TENEO
State-of-the-art Conversational AI platform by Artificial Solutions. State-of-the-art intent and entity recognition by Microsoft.
LUIS^Teneo reinvents productivity within Conversational AI.
Build and deploy bots faster than ever before.
• Achieve 50%+ efficiency starting today
• Reduce the risk of a failed implementations
• Ensure visibility and productive collaboration across teams
• Free up time for innovation & ambition
Case studies
TV Usage Boosted by 200% with Multilingual Platform
Swisscom had to overcome linguistic barriers to provide a natural customer experience. Their multilingual enterprise platform with multiple “smart home” use across TV, IVR and chatbots boosted TV usage by 200% and improved resolution rates by 40%.
400% Higher Web Conversions at Skoda
Skoda witnessed a 400% increase in conversions rates and a 300% rise in customer engagement after deploying Lucy, a 24/7, personalized digital assistant that controls the entire specification and car booking process online and reduces administrative burdens.
Fastest Implementation Achieves 40% Call Deflection
The international convenience store chain sought to develop an intelligent, multilingual conversational digital assistant on its Nordic websites to reduce call volumes. “Kay” is estimated to deflect 40% of calls and can process varied intents depending on the location.
Claimant Satisfaction Rating at 82% for Sam
Folksam needed an assistant to handle multichannel and multilingual solutions that could help customers complete multi-step insurance processes. Sam, their digital claims officer, was a success, with an average claimant satisfaction rate of 4,12/5.
Processing Time Slashed from 168 Hours to 60 Minutes
This US insurance giant used Teneo to improve productivity and customer experience via 24/7 digital self-service, reducing documentation turnaround time from 7 days to 1 hour. Their conversational chatbot is also integrated into existing backend RPA workflows.
Improved NPS along with 24/7 Customer Support
Vodafone increased its Net Promoter Score by implementing an animated digital employee to provide personalized, 24/7 technical and account information. The avatar offers customized help to users and gives actionable insights for a deeper grasp of customer behavior.
98% End User Approval & 97% Accuracy
Shell transformed its customer service with an accurate solution that encouraged self-service, saved costs and provided actionable insights. The company deployed an advanced, multilingual conversational app that boasts a 98% end-user approval and 97% accuracy.
Innovation Rewarded with 90% Customer Happiness Rating
Italian bank Widiba delivered a pioneering customer experience with the world’s first VR bank. With its highly intelligent digital assistant tending to clients, the bank achieved a 4.5/5 “customer happiness” rank, as well as awards for best Customer Experience and Innovation in banking.
91% Positive User Score from Customers
Online gambling firm Kindred enhanced their UX and targeted new users with innovative technologies. By speech enabling betting processes with intelligent conversational capabilities, it was faster and easier to place a bet, with customers giving it a 91% positive reaction.
Get started on your conversational AI journey
Talk to an expert and see how you can get started.