Humanlike. Intelligent. Revolutionary.
Everything you need to create advanced, conversational AI applications. Build once, deploy everywhere. Available in over 35 languages, running over any platform, service or device.
Offering one of the most humanlike experiences available in commercial conversational AI today, Teneo provides the complex capabilities required to create the simple, intuitive experience that your customer demands, while increasing customer engagement.
Read Our DatasheetDiscover Teneo
Data Suite
Do More with Data.
Turn free-format, conversational data into a pipeline of actionable business insight, and increase engagement to generate even more data.
The more engaged a customer is, the more information they reveal. Since data is so intrinsic to the RoI of conversational AI, we always insist our customers own their data and even provide data mining and data privacy tools to maximize its value.
View Our Data DemoDiscover Teneo Data
Hybrid Approach
Faster. With Greater Accuracy.
A different approach to linguistic and machine learning. Giving enterprises the muscle, flexibility and speed required to develop business-relevant AI applications in record time.
Read Our White PaperDiscover the Hybrid ApproachLatest Articles
Teach your bot to remember earlier conversations in Teneo
Just as in human conversations, the user will assume your bot to remember what they recently have been talking about. Here you’ll learn how to make your […]
Circle K Rapidly Develops Multi-lingual Conversational AI Assistant with Teneo
In what has anecdotally been described as one of the quickest projects in Circle K, virtual customer agent Kay is already reducing call volumes, while delivering 24/7 […]
Sentiment in Teneo Query Language
Conversations are dynamic and unpredictable. They often require careful analysis after their completion to determine exactly what happened. In a previous article we showed you how to […]
Case Studies
Vodafone
Julia works alongside Vodafone’s call center agents, directly answering queries and helping customers. Her impressive skills are reflected in her high Net Promoter Score.
Shell
Shell achieved a 40% reduction in call volume to live agents by answering 97% of questions correctly, and resolving 74% of digital conversations with Teneo.
Kindred
When surveyed, 94% of respondents rated Kindred’s highly interactive conversational AI betting solution as ‘innovative’ – the key brand measure for the project.
Widiba
Widiba takes intelligent chatbots to a new dimension with its virtual reality banking app which has customers giving the company a 4.8/5 on its “happiness index”.
Shiseido
One of the world’s largest cosmetic companies reached an influential teen audience by providing make-up AND advice and tips with a unique and engaging chatbot.
The Co-operative Bank
Mia enabled the Co-Op’s contact center staff to answer a wide variety of customer queries up to 65% faster, by saving them an average of 35 seconds on each call.
Deutsche Post
Guiding customers through a service that has many different possibilities and two very separate business divisions is easy for intelligent virtual assistant Jana.
Skruvat
Skruvat’s intelligent digital employee boosted sales on the website while also reducing the burden on live agents, with referrals being reduced significantly over 6 months.
Telenor
Emma singlehandedly answers nearly 5000 questions every day, and typically refers less than 4% of queries to live agents – illustrating the dept of knowledge she developed.
Yello Strom
From giving a flower to make you smile, to knocking on the screen if you ignore her, Eve delivers and always on brand experience that engages and delights customers.
Resources
