A powerful, but intuitive tool, Teneo Studio provides the natural language development and analytics services to create conversational AI applications in record time without the need for specialist linguistic skills.
Teneo Studio allows for non-experts to easily construct dialogs and business logic using the powerful flow chart structure. Adding new dialogs or updating responses is as simple as drag and drop, while one click publishing ensures any changes made are instantly available.
The graphical interface also makes it easy to understand what is and isn’t working with the dialog flow, with the ability to make manual adjustments where necessary.
By switching between flow charts and the more detailed building blocks, developers can dive in and out of the details without losing sight of the high-level business goals of the natural language interface.
In simple cases, a quick glance at a flow might be sufficient to see what its purpose is. In more complex cases, the visual flow architecture provides indispensable aid for a developer who is about to work on the application. The flow diagrams hold both the dialog components and test cases, which means that the flows constitute their own documentation.
Enterprise ready, Teneo enables disparate teams – consisting of both technical developers and more business-minded designers – to collaborate on the same solution. It supports custom enterprise workflows to enable existing policies and processes to be followed, which can be deployed directly from the tool.
Thanks to its intuitive visual representation of dialogs as flow charts connecting the conversation between the interface and user, Teneo Studio can give business professionals a glimpse of the internal working of the application. This allows subject matter experts to look at the dialog flows and give the developers feedback about the digital assistant even before it has been deployed.
This visual representation also means that applications can be easily maintained by business users, who can amend questions and answers.
Teneo Studio isn’t just a development environment for code. It is a purpose-built environment for conversational AI that accelerates the work of building intelligent, humanlike applications. With Teneo, enterprises can develop and add new features to existing conversational applications in hours and days; not weeks and months.
With Teneo Connectors you can harness the power of back-office technology to deliver even greater intelligence and capabilities by integrating your chatbot into business systems, communication platforms and more.
Spanning a range of business and AI assets including RPA (robotic process automation) and CPaaS (Communications Platform as a Service), you can reach users on any channel, deliver more personalized answers based on behind the scenes processes, and execute tasks on customers’ behalf.
Teneo allows your customers to communicate with you wherever they are, on whatever channel they chose.
Messaging platforms, mobile apps, social media, smart home, smart tv, in-car communication, live chat, IVRs etc. Whatever channel it is, you can connect your Teneo conversational AI applications easily and serve your customers at their convenience anytime of the day.
What’s more, Teneo lets your customers switch between channels mid-conversation and then continue just as if nothing had happened. Teneo is smart enough to remember everything, including the context.