Teneo puts the power of conversational AI into the hands of the enterprise.
Incorporating all the tools needed to build and manage advanced conversational AI applications, Teneo enables global brands to increase engagement, maximize revenues and receive actionable business insight.
With Teneo, business users and developers can collaborate to create a wide range of conversational AI applications.
Smart AI chatbots that answer queries faster. Virtual assistants that help and guide users while improving the customer experience. Humanlike digital assistants that drive online sales and intelligent voice interfaces that differentiate your product. All this and more can be created easily with Teneo.
Before Teneo, creating conversational interfaces required specialist skills, significant resources and a great deal of time. Teneo removes these barriers with its advanced machine learning capabilities that automatically writes the underlying language code combined with algorithms that simulate the way a human thinks.
With its unique hybrid approach to linguistic and machine learning, Teneo is truly conversational “out of the box”. The platform’s graphical interface, Teneo Studio, makes creating dialogue flows easy and removes the need for specialist linguistic skills.
The Teneo Interaction Engine can understand a user’s intent, no matter how complex the sentence. Teneo has removed the barriers to sophisticated conversational AI by using advanced machine learning capabilities that automatically writes the underlying language code combined with algorithms that simulate the way a human thinks. It has a memory and can reuse key pieces of information for contextual and personalization purposes. It can even bring the conversation back on track, when the user goes off topic.
From our Blog: 10 features to look for in a conversational AI platform
A conversational AI application shouldn’t just be something that is built and then forgotten. A tick in the box next to the word chatbot. To optimize RoI, capitalize on emerging channels or expand into new geographies, conversational AI applications need to be adaptable to tomorrow’s needs.
The Teneo Language Resources allow enterprises to build an application once and deploy it in multiple languages, across multiple platforms and channels using much of the original build.
It’s optimized for large-scale projects with hundreds or even thousands of conversational flows, as well as a single-purpose intelligent virtual assistant. Features such as integration with third-party systems, version control, roll back capabilities or user roles to manage collaboration over disparate teams — often missing in other development tools — are included as standard with Teneo.
Teneo Data delivers the tools to help enterprises make sense of the conversational data generated. Information that feeds back into the conversation to personalize it further. Data to train and maintain the conversational system automatically. And actionable business insight to grow your business.
As the use of conversational AI expands from customer facing applications to improving internal processes from HR to the call center, Teneo allows you to take the resources and data already invested in one project and reuse it in another. Increasing the speed of development and maximizing your RoI even further.