Teneo Platform

Natural language is changing how people expect to interact with the devices and services they use every day. But intelligent interaction is more than understanding simple commands.

Teneo will deliver the personalized AI user experience your customers and employees want today, and the natural language capabilities to the build the cognitive apps they will demand tomorrow.

Artificial Solutions has redefined natural language technology with the Teneo platform. Teneo can:

• Operate across any device, OS or channel
• Work in 35 languages
• Understand multiple pieces of information given in a single sentence
• Remember facts and learn about user’s preferences
• Ask questions of its own as a natural part of a conversation
• Prompt users for additional information required to carry out a task
• Seamlessly integrate into back-end and third party systems
• Follow users around as they switch devices and remember the conversation
• Predict a user’s needs based on contextual information
• Provide real-time detailed analysis of conversations

Rapidly Build NLI Solutions

The Teneo Platform is not an artifact – it is a development and analytics platform that allows non-computational specialists to rapidly build a wide range of sophisticated natural language solutions.

You Own the Data

Teneo collects both the structured and unstructured data associated with free-format dialogs, using highly scalable and robust big data techniques.

Differentiation With NL Data

Utilize natural language data to:

• Deliver unprecedented levels of customer insight
• Optimize the conversational capabilities of your Teneo solutions
• Monitor and measure KPIs and other performance metrics
• Deliver closed loop feedback for automated implicit personalization

Teneo is a complete technical platform of closely integrated modules for the development, execution and analysis of intelligent NLI applications such as speech-enabled mobile personal assistants, apps, chatbots, wearables and online virtual agents for customer service and sales.

This patented, award-winning platform isn’t just about delivering an intelligent, sophisticated experience to your customers and employees.

The revolutionary approach that Teneo takes allows developers to create in days that which can take months in competitive products. We’ve ensured that every aspect of the Teneo platform is fast and easy to use.

Consisting of four core components, Teneo Interaction Engine, Teneo Studio, Teneo Language Resources and Teneo Data, the platform ensures that every aspect from creating and maintaining your NLI application to analysing customer feedback is easy.