With conversational data at its heart, Teneo incorporates all the tools you need to build, deploy and manage advanced AI applications.
Teneo’s visual flow design makes it easy to graphically build dialogs with drag and drop flow elements such as outputs, integrations with API’s, scripts and transitions.
Our revolutionary hybrid NLU allows for machine learning algorithms and linguistic conditions to be mixed for precise and predictable understanding.
While Teneo’s open protocol and easy to use APIs makes it simple to integrate online services and backend systems and deliver your chatbot to websites, messaging apps and IVR.
Teneo’s core modules are:
- Teneo Studio, the powerful graphical interface to develop your AI solutions.
- Teneo Engine, the AI ‘brains’ bringing them to life.
- Teneo Data, learning from your customers conversations to enhance your solutions and access “voice of the customer” insights.
- Teneo Languages, enabling you to launch advanced multilingual applications at speed.
Features such as our unique hybrid approach to linguistic and machine learning are used throughout the modules to overcome the challenges of developing conversational AI applications and to ensure rapid development timescales.
Teneo also includes pre-built resources that enable you to easily expand your chatbot’s capabilities such as integrating to back-end RPA processes or making your web based virtual assistant available on Facebook messenger.
Conversational AI is one of the fundamental building blocks in digital transformation. Building your first application is only the beginning. As you start to understand the benefits and the power of adding conversational AI into your customer facing and back-end operations, you’ll want to expand its use.
With its modular structure, flexible architecture and unique global/local language features, Teneo is the only conversational AI platform that enables enterprises to reuse large sections of AI assets from one build to the next.
No more starting from scratch. And with each new application comes faster build times and increased RoI.
Teneo makes it easy to give your customers the intelligent, automated, conversational experience they crave.
- Build sophisticated conversational AI applications to create a frictionless experience throughout the entire customer journey.
- Deliver over any channel, in any language, intelligent, interactive applications capable of carrying out the most complex of tasks.
- Collect conversational data and use it to personalize the conversation even further, while still complying with privacy regulations.
- Learn from the data analysis that reveals hidden “voice of the customer” insights to improve your bottom line.
- Utilize the data and the AI assets within the current application to maintain and expand your use of conversational AI.
The entire platform is encompassed by Teneo’s enterprise strength capabilities that ensure scalability, collaboration and control.
With features such as support for user roles, version control, on-premises and cloud deployment and privacy regulations, backed up by our professional services team for those times you need a little extra help.