Teneo Platform | Natural Language Products: Teneo

What Is the Teneo Platform?

Teneo is an Enterprise-strength NLI development and analytics platform that allows business users and developers to collaborate on creating sophisticated natural language applications in record time without the need for specialist linguistic skills.

Disruptive technology that will transform your business

Natural language is changing how people expect to interact with the devices and services they use every day. But intelligent interaction is more than understanding simple commands.

Teneo will deliver the personalized AI user experience your customers and employees want today, and the natural language capabilities to the build the cognitive apps they will demand tomorrow.

Artificial Solutions has redefined natural language technology with the Teneo platform. Teneo can:

Operate across any device, OS or channel
Work in 35 languages
Understand multiple pieces of information given in a single sentence
Remember facts and learn about user’s preferences
Ask questions of its own as a natural part of a conversation
Prompt users for additional information required to carry out a task
Seamlessly integrate into back-end and third party systems
Follow users around as they switch devices and remember the conversation
Predict a user’s needs based on contextual information
Provide real-time detailed analysis of conversations

How Does The Teneo Platform Work?

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Rapidly Build NLI Solutions

The Teneo Platform is not an artifact – it is a development and analytics platform that allows non-computational specialists to rapidly build a wide range of sophisticated natural language solutions.

AI-like Capabilities

Deliver the world´s most intelligent, humanlike and capable NLI solutions. Features include:

Highly performant
Contextual understanding
Implicit personalization
Memory
Conversational persistence
Rich custom reporting and analysis

You Own the Data

Teneo collects both the structured and unstructured data associated with free-format dialogs, using highly scalable and robust big data techniques.

Unique Insight

Purpose-built natural language analytics tools gather unprecedented insight and clarity into what your users are saying and thinking.

Differentiation With NL Data

Utilize natural language data to:

Deliver unprecedented levels of customer insight
Optimize the conversational capabilities of your Teneo solutions
Monitor and measure KPIs and other performance metrics
Deliver closed loop feedback for automated implicit personalization

Intelligent in Every Aspect, from Creation to Analysis

Teneo is a complete technical platform of closely integrated modules for the development, execution and analysis of intelligent NLI applications such as speech-enabled mobile personal assistants, apps, chatbots, wearables and online virtual agents for customer service and sales.

This patented, award-winning platform isn’t just about delivering an intelligent, sophisticated experience to your customers and employees.

The revolutionary approach that Teneo takes allows developers to create in days that which can take months in competitive products. We’ve ensured that every aspect of the Teneo platform is fast and easy to use.

Consisting of four core components, Teneo Interaction Engine, Teneo Studio, Teneo Language Resources and Teneo Analytics, the platform ensures that every aspect from creating and maintaining your NLI application to analysing customer feedback is easy.