Scania & Teneo: Creating Conversational Experiences
Supplier Platform (SPP) Bot with Scania & Teneo
Conversational AI Solutions that provides support to Scania's suppliers with questions around login, invoicing, and much more.
- Language: English
- Channel: Web
- Planned integration with a financial database to retrieve further details related to invoicing status
Customer Service Bot
Internal Conversational AI solutions that supports Scania's employees with IT-related questions including cancelling subscriptions, resetting passwords, and much more.
- Languages: Swedish (deployed in Sweden) and French (deployed in France)
- Channels: deployed on Scania’s intranet and on Teams
- Planned integration with live chat
Humanlike. Intelligent. Revolutionary.
Everything you need to create advanced, conversational AI applications. Build once, deploy everywhere. Available in 86 languages, running over any platform, service or device.
Take customer satisfaction to the next level
Teneo puts the power of conversational AI into the hands of your enterprise.
The platform allows business users and developers to collaborate and create a wide range of sophisticated conversational AI applications that automate the customer journey, while increasing engagement through humanlike, intelligent dialog.
Smart AI chatbots that answer queries faster. Virtual assistants that advise users while improving the customer experience. Humanlike digital assistants that drive online sales and differentiate your product. Intelligent voice interfaces that increase employee productivity and efficiency. All this and more can be created easily with Artificial Solutions’ conversational AI platform, Teneo.
Interested in a solution like Scania & Teneo?
For more information about Scania's Conversational AI solutions please contact your colleague Torbjörn Oliveira Luna – Product Owner Business Automation (torbjorn.oliveira.luna@scania.com).
Resources
Technical Demo
Click on the video to watch our technical demo and discover the power of the Teneo Platform at your own pace and whenever is convenient for you.
With its modular structure, flexible architecture and unique global/local language features, Teneo is the only conversational AI platform that allows for fast, robust and scalable chatbot development by integrating with (and expanding) Microsoft LUIS services.
Webinar
How to Develop Scalable Multilingual Conversational AI Applications like Scania & Teneo
Enterprises are faced with the challenge of creating global conversational solutions that can engage customers in many languages all over the world and still understand them effortlessly. This may sound like a huge task – but it doesn’t need to be, as shown with the deployment of Scania & Teneo.
In this webinar, Tim Bartz, Presales Consultant at Artificial Solutions, demonstrates how Teneo’s unique approach makes creating global solutions in multiple languages easy and fast to scale – saving time and resources. Learn how Teneo uses a master language solution to quickly develop and scale to other languages. Develop once, deploy across many – no need to begin from scratch for each additional language.