NLI enables enterprises to further enhance their websites through intelligent navigation that guides and assists each customer based on their preferences, past actions and the current conversation. This type of advanced customer interaction can be seen in the following video aimed at the retail sector.
Teneo delivers the intelligence to transform the user experience; whether it’s gaming, business or entertainment apps, NLI provides a humanlike interaction that increases engagement and provides you with value data to improve your offering.
The use of NLI in web-services can also increase productivity for enterprise users by enabling intelligent interaction with business systems such as sales or ERP. With a deep understanding of the organization, integration with the systems it uses and a close working relationship with the individual making the entry, Teneo delivers everything required for complex tasks to be executed.
Artificial intelligence is transforming traditional customer engagement models. Intelligent virtual agents, chatbots, apps and more are being used across enterprises to streamline and improve services. Whether they are working on a service helpdesk, assisting sales in reaching their targets or providing detailed insight to product marketing, their contribution is already being seen as critical to a successful workforce.