Teneo transforms the way your customers control and interact with their connected home – whether that’s home entertainment, home security or other consumer devices – by using everyday, natural language and phrases.
Ubiquitous Personal Assistant for the Connected Home
Imagine having an intelligent personal assistant that your customers can talk to on Smart TVs, audio systems or games console. Or being able to control the lighting, temperature and security of their home using voice. Or maybe chatting with connected consumer devices using everyday conversational language.
An intelligent personal assistant that is able to understand what they are saying, answer their queries, respond to requests and provide instant help.
Teneo enables our clients in the consumer electronics sector to deliver this vision. Teneo transforms the way your customers control and interact with your devices using everyday natural language and phrases. It is the technology that allows intelligent, speech-enabled natural language solutions to be built and deployed using any platform, language or operating system.
The Value of Natural Language Data
Owning and understanding the natural language conversations that your customers have with their connected devices offers a unique opportunity to gather knowledge and insight into what your customer is thinking. This knowledge is invaluable; it can help you to further refine your products and services, deliver real-time feedback into your NLI solution to personalize responses and identify new opportunities to cross and up-sell.
The Future of Customer Engagement and the Role of the Intelligent Virtual Agent
Teneo transforms the online user experience from a conventional one way channel to an intelligent conversation
Teneo enriches management of smart home devices by letting users control them with everyday language and phrases
Transform the connected car experience from the mundane to the exceptional with natural language applications and services
AI for Customer Engagement
Artificial intelligence is transforming traditional customer engagement models. Intelligent virtual agents, chatbots, apps and more are being used across enterprises to streamline and improve services. Whether they are working on a service helpdesk, assisting sales in reaching their targets or providing detailed insight to product marketing, their contribution is already being seen as critical to a successful workforce.