Enhance everyday experiences with an immersive, conversational interaction that changes your customer’s world.
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of consumers consider customer service the key to building brand loyalty.
the leading industry in AI chatbot adoption is Media & Communication with 42%.
of businesses say conversational bots can deliver large ROI for minimal effort.
Conversational AI adds a new dimension to consumer entertainment. From simply chatting with the TV about the latest movies to storyline changing conversations inside a virtual reality game, an intelligent, humanlike interaction amplifies the immersive experience.
With a decade of experience in natural language conversations, Teneo possesses a wealth of knowledge on how an UI’s personality can affect user interaction, brand perception and believability. Therefor, Teneo allows you to set the tone and colloquial language you want your conversational UI to convey in order to develop a consistent personality.
The “built-in” support the conversational applications provide helps to increase the user experience by enabling a faster set-up, removing some of the frustrations of learning a new game, and resolving an issue easily without having to contact support. With Teneo you can continually update this information, so as you roll out new feature updates, the support you provide can easily be updated too.
Kindred (formerly Unibet) is one of Europe’s largest and fastest growing online gaming operators, with over 13 million customers globally. Known as an innovator in the sector, Kindred is using Teneo to differentiate itself by speech enabling the betting process, making it faster and easier to place a bet.
Online betting can be a complex process even for a regular user and can involve multiple steps and menus. Kindred wanted to target new customers unfamiliar with betting, while enhancing the experience for existing customers using the latest innovative technologies.
By using Natural Language to simplify the betting process, Kindred is revolutionizing the market by eliminating some of the current frictions in online betting – ease of navigation and finding the desired bet.
Chatbots: The Definitive Guide
Start from the basics. Learn everything from chatbot fundamentals to AI chatbots, statistics and what to expect in the future.Go to the Guide
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Kindred Usees Speech-Based App to Simplify Processe
Kindred is using Teneo to differentiate itself by speech enabling the betting process.
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