Telefónica

Telefónica developed a CAI omnichannel solution to increase customer satisfaction and create the potential of personalized sales opportunities.

Škoda

‘Laura’ has been developed and deployed across Europe in order to supercharge customer experiences and support the rapid growth and upscaling of ŠKODA AUTO’s digital engagement strategy.

conversational ai for telecommunications

Swisscom

Swisscom has built and developed a range of Conversational AI solutions to drive digital engagement, increase sales, reduce costs and improve customer satisfaction.

RPA Integration

With easy integration into a wide range of back-end technologies such as Robotic Process Automation (RPA), Teneo is enhancing the customer experience and increasing business productivity.

conversational ai for retail

Circle K

Circle K built and developed a highly complex and dynamic Conversational AI solution that was capable of answering a diverse range of customer requests and questions in multiple languages.

conversational ai for healthcare

Med Tech Company

Discover how this American Med Tech company is leveraging Conversational AI to accelerate its digital transformation strategy and leading innovation for their industry.

cai resources

Shell

Shell achieved a 40% reduction in call volume to live agents by answering 97% of questions correctly and resolving 74% of digital conversations with their chatbot.

CPaaS Integration

This global financial organization used Teneo to build a conversational application that allows their CRM teams to submit reports on the phone, by conversing with a Virtual Assistant (VA).

Yello Strom

From giving a flower to make you smile, to knocking on the screen if you ignore her, Eve delivers an always on brand experience that engages and delights customers.

conversational ai for insurer

Swedish Insurer

One of Sweden’s biggest insurance companies bets on Conversational AI solutions to build even better customer experience and service, and firmly position them as an “insuretech company”.

IKEA

Ask Anna is one of IKEA’s most versatile employees. Developed in conjunction with Artificial Solutions over the last nine years, Ask Anna converses in 21 languages and assists customers on IKEA’s website.

telecommunications

Vodafone

Julia’s ability to answer queries fast means her Net Promoter Score is frequently higher than that of the call center agents.

banking

Widiba

Widiba takes intelligent virtual assistants to a new dimension with its virtual reality banking app which has customers giving the company a 4.8/5 on its “happiness index”.