Case study

Learn how ŠKODA boosted test drives with Conversational AI

ŠKODA’s goal was for customers to be able to book a test drive 24/7 – serving both early risers and late-night bingers.

After releasing virtual assistant Lucy, the car brand had a:

  • 400% increase of website conversion rates
  • 300% more website traffic and engagement
  • 24/7 personalized customer service

Learn how ŠKODA highly-personalized each interaction using Conversational AI.

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