Beyond In-Car Entertainment.
The menu driven, command style of most automotive apps does little to engage the customer or make their life more convenient. Conversational AI changes this by allowing customers to ask questions and give orders using their own words—not your jargon.
With Teneo’s ability to seamless integrate into other systems you can create a conversation that goes beyond the boundaries of the vehicle to interact with other services such as home automation, charging stations, or road-side assist.
Customers can talk to their in-car systems, even when they’re not in the car. They can find the answer to those pesky questions such as, “I’m going to Birmingham today, do I have enough fuel?”, before they even leave for work in the morning.
This type of interaction allows for proactive responses to add value such as offering to schedule a fuel stop at their favorite gas station or alert a customer if their daily commute has a delay.
Because Teneo enables for applications to be easily ported to other devices, services and languages. Your customer isn’t restrained to your mobile app. They can converse over any channel you allow, from messaging services to smart home hubs.
And with each conversation you gain a deeper understanding of their needs.
NEW CONTENT
Chatbots: The Definitive Guide (2020)
