Conversational AI

How to automate conversational experiences at scale.

In the past, technology controlled the user. Conversational AI is about to shift the balance.

Learn more about this engaging and intuitive way to communicate with your customers in this white paper.

Read Our White PaperDiscover Teneo

Conversational AI that Understands You

Conversational AI with Teneo provides a conversational experience that makes your NPS score pop. How about an increase in NPS of 18 points. (You had me at NPS – contact me straight away).

Creating a chatbot is easy, but creating a loved customer success tool that is scalable, can be deployed for large users bases, connects to your infrastructure – that´s a challenge.

Three CAI success factors:

  • Multi disciplinary team (collaboration)
  • Omnichannel
  • Scaling across the enterprise
Why Teneo...

Chatbots: The Definitive Guide

Conversational AI Built for the Future

Not all conversational platforms are equal. There are vast differences between serving the needs of point solutions for small businesses and meeting the demands of global enterprises navigating digital transformation.

The CAI technology chosen today will dictate how fast enterprises can react in the future.

Delivering CAI applications that evolve as the business grows requires a platform that is scalable, multi-lingual and device independent. One that can seamlessly integrate with back end systems and third-party applications. But equally important, one that is easy to use.

Data is also a key consideration, since this is where enterprises derive the most benefit from their conversational systems. Without ownership of the data generated, the tools to mine it or the capabilities to meet data privacy regulations, there is little point in organizations developing conversational applications.

Building on a platform allows for enterprises to easily take the time, resources and data already invested in one project and reuse it in another. New applications are built faster, delivering benefits to customers before your competitors, while giving you even more data on which to increase your lead.

In the past, creating conversational AI applications has required specialist skills, significant resources and a great deal of time.

Teneo answers the question — what if there was a simpler way?

Ready to get started with you own Conversational AI Solution?