Artificial Solutions to Discuss Why Chatbots Fail at the AI Summit


Artificial Solutions, the leading specialist in enterprise-strength Conversational AI, announced today that it will be discussing the challenges enterprise face in implementing chatbots, and why so many fail to deliver on their potential at The AI Summit in San Francisco next week.

In the presentation “What’s wrong with your chatbot?”, Andy Peart, CMSO of Artificial Solutions will be examining how the restrictive nature of most chatbot technology is holding enterprises back. As well as looking at problems, Andy will advise on the steps that needed to deliver a conversational AI interaction that is 100% on brand, consistent and compliant.

“Few chatbots offer a rich, humanlike conversation in which to engage the user. Even less are able to deliver over the numerous different channels and languages by which customers want to communicate,” says Andy. “The problems are exasperated further by a lack of intelligent interaction by the chatbot and confusion over data ownership.”

The AI Summit also offers attendees the opportunity to see first hand Teneo 5, which was launched yesterday. Designed for the global enterprise, the company’s advanced conversational AI platform, Teneo®, allows business users and developers to collaborate on creating sophisticated, highly intelligent applications that run across 35 languages, multiple platforms and channels in record time.

New features and capabilities within Teneo 5, particularly around how data is generated and used, will give enterprises a level of visibility, flexibility and control of their conversational AI projects that is unmatched by any other commercial product available.

Now in its 3rd year, The AI Summit is the world’s first and largest conference and exhibition to look at the practical implications of AI for enterprise organisations, and to focus on the actual solutions that are transforming business productivity. The conference takes place 19-20 September in San Francisco. For more information please visit

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