Scripts in Teneo are written in Groovy or Java code. Apache Groovy is similar to Java but with an easier to learn syntax. More details on Groovy […]
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All posts tagged: Teneo
Make your Chatbot More Accurate by Using Hybrid Trigger in Teneo
Sometimes your class trigger may appear too generous. For example, consider the two different user inputs below, which both trigger the ‘User asks about coffees we offer’ flow, even […]
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Deloitte Netherlands Selects Teneo to Build Conversational AI Solution
Artificial Solutions® (SSME:ASAI), the leading specialist in enterprise-strength Conversational AI, announced today that Deloitte Netherlands has chosen the award-winning, conversational AI platform, Teneo®, to build a virtual […]
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Teach your Conversational AI Application to Store Information in Teneo
To be able to create a humanlike conversation there is a need to teach your virtual assistant to remember inputs that the user says, for example, the […]
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Creating your Own Language Objects in Teneo
Language objects are building blocks for language conditions. Sometimes you may not find the language objects you need in the Teneo Lexical Resources (TLR), for the simple reason […]
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Finding Language Objects in Teneo Studio
Language objects and entities (a special case of language objects) are useful building blocks when creating conditions. On this page we will refer to language objects and entities […]
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Making Sure your Chatbot Can Get the Conversation Back on Track
A good dialog system is able to get the conversation back on track if the user makes an ambiguous request. In this walkthorugh we will look at […]
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How a Bot Built in Teneo Can Make Proactive Suggestions and Offers
Sometimes we want our bot to give some extra information that the user did not explicitly request, such as special deals, promotions and more. In Teneo, this […]
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Here is How you Make your Chatbot Understand Follow-Ups in Teneo
Quite often users will ask a follow-up question to an answer your bot just gave, like so: User: Recommend a coffeeBot: Now that you’re asking, I’d suggest a cappuccino! […]
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Circle K Rapidly Develops Multi-lingual Conversational AI Assistant with Teneo
In what has anecdotally been described as one of the quickest projects in Circle K, virtual customer agent Kay is already reducing call volumes, while delivering 24/7 […]
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