Maria will be in charge of helping the Säffle citizens through their administrative processes and research of information about the services the municipality provides.

Emma from the European Consumer Center Denmark (Forbruger Europa) will be in charge of giving information and advice to the people trying to learn more about their rights and obligations regarding issues related to trade across the Danish borders within the European Union.

The municipality of Nyköping in Sweden has launched its “Fråga kommunservice”.

BuyVIP is a private on-line club for users, selling very different kind of items with discounts between 30% and 70% on official prices. Luna’s job at BuyVIP will be to answer general questions and in addition to that she has some very interesting and powerful features as she recognizes the user´s name when logged in and therefore she can say hello using the user´s name and knows all the information linked to the user: last orders, active bonus, etc.