UiPath to Deliver Increased Efficiencies Through Hyperautomation

Artificial Solutions® (SSME:ASAI), the leading specialist in enterprise-strength conversational AI, announced today that it has formed a partnership with UiPath, the leading robotic process automation (RPA) enterprise software company, to deliver end to end automation in the enterprise.

The new relationship will allow clients to surface their backend software robots through to front-facing customer and employee applications using conversational AI. In addition to providing an even greater frictionless experience to end-users, enterprises will benefit from the increased efficiencies that hyperautomation facilitates.

UiPath is a leader in the ’automation first’ era—championing a robot for every person and enabling robots to learn new skills through artificial intelligence (AI) and machine learning (ML). Through free and open training, UiPath brings digital era skills to millions of people around the world, improving business productivity and efficiency, employee engagement, and customer experience.

According to Gartner, “By 2024, organizations will lower operational costs by 30% by combining hyperautomation technologies with redesigned operational processes.” (Gartner, Predicts 2020: RPA Renaissance Driven by Morphing Offerings and Zeal for Operational Excellence, Stephanie Stoudt-Hansen, et al, 10 December 2019. Gartner subscription required.)

“Conversational AI allows enterprises to capitalize on their investment in RPA to deliver natural language capabilities directly to the end-user,” says Bogdan Nedelcov, Head of Product Alliances at UiPath. “Working with Artificial Solutions enables our clients to benefit from an enterprise-strength platform that enables fast, flexible and scalable development of conversational AI applications that integrate closely with the UiPath RPA platform.”

Teneo® is Artificial Solutions award-winning conversational AI development platform. The platform delivers everything developers and business users need to create sophisticated conversational AI applications that enhance customer engagement, while providing business critical data for increased personalization, maintaining the systems and delivering valuable actionable insight back to the business.

“Hyperautomation builds on the momentum of RPA and addresses the need to bring more intelligence to the front office,” says Robert Wilson Fry, Senior Director, Strategic Partnerships of Artificial Solutions. “Collaborating with UiPath to automate processes in a more intelligent way from the original customer query through to process resolution will enable faster interactions and deliver greater customer satisfaction.”

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