How the Insurance Industry Can Benefit from Conversational AI Webinar
Artificial Solutions® (SSME:ASAI), the leading specialist in enterprise-strength conversational AI, will be taking an in-depth look at how chatbots can be used to support the entire lifecycle of the insurance customer in its latest webinar.
From initial onboarding, to updating a policy or making a claim, conversational AI simplifies the process by allowing customers to simply ask for what they want to achieve, over whichever channel they prefer. With advanced chatbot technology and integration into back-end systems, even the most complex of forms can be auto-completed in minutes and a more comprehensive service delivered to the customer 24/7.
Like many industries caught up in the current Covid-19 pandemic, the insurance sector needs away to connect with customers that is fast, scalable and delivers results. Conversational AI, with its proven track record of increasing engagement while lowering overheads, is ideally suited to the task.
But the benefits of conversational AI don’t just stop with the customer. Attendees to the webinar will learn how chatbots can be used beyond the scope of customer service to help improve employee productivity and optimize processes within the organization too.
Join Peter Seltenright, Peter Joles and Joaquim Bargallo of Artificial Solutions as they examine current case studies from the insurance industry and look at the innovative ways conversational AI is being applied taking its use beyond quotes and claims with great success.
To reserve your place click here.