Artificial Solutions Announces New Language Enhancements to Teneo

Stockholm, Sweden, 15 November 2019 – Artificial Solutions® (SSME:ASAI), the leading specialist in enterprise-strength conversational AI, announced today the general availability of Teneo® 5.1.2, that includes key enhancements to language resources, updates to the technology stack, and improvements to documentation.

Many of the enhancements in Teneo 5.1.2 focus on various aspects of the Teneo Language Resources. Chinese, Danish and Spanish are the latest languages in the Teneo Dialogue Resources to be expanded for use by Teneo’s hybrid approach to conversational AI development that allows enterprises to benefit from the flexibility of machine learning and the precision of linguistic models. The Teneo Dialogue Resources are template solutions that provide generic dialogue capabilities to conversational AI applications in order to behave in a human-like, intelligent manner that engages users.

Teneo 5.1.2 also includes revisions to the Teneo Lexical Resource for Japanese following the introduction of new Japanese input processors which use state-of-the-art technology to improve understanding. In addition, the Chinese, Dutch and Italian resources have been enhanced with over 1000 language objects recognizing emojis. Used for modelling conversational AI, the Teneo Lexical Resources are Artificial Solutions’ powerful, proprietary resources containing off-the-shelf building blocks (language objects and entities).

Documentation related to the Teneo Dialogue Resources and the Teneo Lexical Resources has been simplified into two main documents with language specific information available in the annexes. This makes it easier for developers and business users to find all the relevant information in one place.

As part of routine maintenance, the technology stack of the platform has also been updated in Teneo 5.1.2. to mitigate potential vulnerabilities, while ensuring it benefits from the latest stability and security updates.

“For conversational AI applications to be successful it’s vital that they can understand the user’s intent, no matter how the sentence is phrased,” says Andy Peart, CMSO of Artificial Solutions. “This latest version brings together a variety of enhancements and updates that enables Teneo to continue to effortlessly understand even the most complex of sentences in any language.”

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