Outperforming the rest of her colleagues in a sales position should have been cause for celebration for Graziella Gioia, especially as the only woman on her team. But like many females working in the tech sector, success came hand in […]
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Conversational AI News and Insights
AiAllies – Therese Treutiger, Microsoft
Surrounded by a family of doctors and diplomats, Therese Treutiger was never short of professional role models to take inspiration from while growing up in Sweden. Yet despite being encouraged to follow familiar footsteps in healthcare and international relations, it […]
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AiAllies – Laura Krūmiņa, Circle K
Like many leading figures in the conversational AI (CAI) field, Laura Krūmiņa knew nothing of the industry during her time in education and in the early stages of her career. But now, as the Virtual Assistant Development Lead for Circle […]
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Artificial Solutions to Present at Redeye SaaS Day
Per Ottosson, Artificial Solutions’ CEO, will deliver a live presentation on the latest developments in conversational AI (CAI) during the Redeye SaaS Day, December 6th. The session will be broadcast online here and the full presentation will be available on demand following […]
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AiAllies – Phoebe Ohayon, Whoozy Agency
Phoebe Ohayon knows the importance of a strong voice better than most, considering her position as Head of Design Voice Branding and co-founder of Whoozy Agency, a business that designs human-sounding synthetic voices for some of the world’s most recognized […]
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Artificial Solutions launches Teneo 7.1
At Artificial Solutions, we’re proud to call Teneo the CAI platform of choice for *all* creators. From No-Code to Pro-Code, the latest release of Teneo expands its feature set with something for every member of the team. Professional Coding Capabilities […]
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AiAllies – Pamela Krzypkowska, Microsoft
Pamela Krzypkowska, an AI Cloud Solution Architect for Microsoft, wasn’t exactly sure of what she wanted to do when studying computer science at university or while working on her philosophy degree, but a future in the STEM field was always […]
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How Transitioning to SaaS transformed our Conversational AI platform
Daniel Eriksson, Chief Innovation & Customer Success Officer, Artificial Solutions Two years ago, Artificial Solutions was at a crossroads. The business was struggling to grow yet had an impressive client base that was better than we could ask for. Something […]
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AiAllies – Kelly Archer, Valcon
Kelly Archer is distinctly proud of her ‘humble origins,’ having been raised by hard working parents that provided for the family in Northern England. Her pride emanates from what she has achieved over the course of a career that began […]
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How AI is Improving Customer Experience
Artificial Intelligence is having a significant impact on public services, healthcare, environmental protection and even space exploration. It’s a technology that is changing the world, but it’ also changing how businesses communicate and serve people in every day interactions. And […]
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Conversational AI fragmentation and finding the sweet spot
Chief Evangelist at Human First, Cobus Greyling asked last August, “Will Conversational AI Implementations Become More Fragmented?” Count me in the resounding “yes” camp on that one. As I shared in my response to Cobus’ question at the time, “Going, going, […]
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Call Center Bots: Top 10 Tips on How to Successfully Deploy a Bot [2023 Checklist]
Call center bots are becoming increasingly important in optimizing a caller's experience. No matter how hard you try to plan for disaster there is always the unexpected. For call centers the impact of the coronavirus has just raised implementing a [...] Read more