Customer habits are changing and so too is their behavior when it comes to buying cars. Influenced by online experiences delivered by companies like Amazon, digitally-savvy customers […]
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Conversational Banking: Humanizing Digital Processes
The definitive push towards Digital Banking For several years, banks have been relocating their customers out of their branches and into digital channels. This has happened on […]
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The Impact of AI in the Workforce
Ask ten people what effect AI will have on the job market, and you will probably receive ten different answers. It’s an emotive question that has devoted followers at […]
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Creating a Non-English Chatbot Solution in Teneo
When you created your first solution you chose English as the bot’s language and the tutorials on this site assume your bot understands English. However, Teneo supports many more […]
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Top Challenges in Computational Linguistics
The field of computational linguistics has a long list of unsolved problems that have been challenging linguists all around the world for decades now. Disciplines like Natural […]
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CPaaS and CAI Combined Deliver the Best Customer Experience for Businesses
Covid-19 has changed how businesses work and how customers consume and interact with their brands. A major challenge for businesses is how to meet customer demands for […]
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Homage to John McCarthy, the Father of Artificial Intelligence (AI)
Mention “Artificial Intelligence” (AI) and people might think you are talking about science fiction and shiny robots while in fact the science of AI has been around […]
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How to Use Teneo’s Suggestions to Improve your Conversational AI Solution
Teneo’s suggestions tab will give you an overview of different errors and other potentially problematic issues. They are automatically detected and prioritized in your solution for you […]
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AI Chatbots in Insurance: Benefits, Use Cases and Key Features
The insurance industry is often associated with legacy processes, hefty paperwork and complex affairs. So how are AI chatbots in insurance changing the business? You could be […]
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Top 10 Most Wanted Apps That Don’t Exist Yet
Are there any apps that don’t exist yet? It’s not many years ago that the word “app” had very little meaning to most of us. However, when […]
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