The Impact of AI in the Workforce
Ask ten people what effect AI will have on the job market and you’ll probably receive ten different answers. It’s an emotive question that has devote followers at either...
What is Natural Language Interaction?
Natural Language Interaction (NLI) is the convergence of a diverse set of natural language principles that enables people to interact with any connected device or service in a humanlike...
Conversational AI platforms demand is growing
What is conversational AI? Conversational AI is a form of Artificial Intelligence that allows people to communicate with applications, websites and devices in everyday, humanlike natural language via voice,...
How Teneo’s Language Resources Help Machines Understand Humans
One of the biggest drawbacks of using machine learning to build natural language solutions is the staggeringly large amounts of data required to understand humans. What comes naturally to...
Taking the Customer’s Temperature
At a recent roundtable at the CX Marketing Summit, the conversation turned to measuring customer satisfaction. While many businesses regularly survey their customers, are they getting the true sentiment...
The Effects of GDPR and Conversational AI
Today we announced enhancements to Teneo’s architecture that will enable enterprises to comply with the General Data Protection Regulation (GDPR) in accordance with their own policies and procedures. Data...
Protecting personal data
The Cambridge Analytica debacle has thrown up two points: the value of personal data, even innocuous statements, and the need to protect it. We’ve talked about the value of...
Personalising the personality
Is your virtual assistant a bit too chatty in the mornings? Does your thermostat give you grief about the environment every time you turn up the heat? Well maybe...
10 features to look for in a conversational AI platform
As if starting your AI journey isn’t daunting enough, choosing the right conversational AI platform can leave your head reeling. To help point you in the right direction we’ve...
Hybrid – making machine learning accessible to the enterprise
It’s a common misunderstanding that machine learning systems somehow work completely on their own, without human supervision. Nothing could be further from the truth. Just as a linguistic-based conversational...