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In language, there are many ways of saying the same thing. That creates a need to optimize the language conditions for your bot so that it can […]

When you build a flow that prompts the user for information you need to decide what should happen if the user does not respond to the question […]

In Teneo, you can use two different kinds of triggers in your flows, class triggers and syntax triggers. We have already shown some examples of the former one, and will here […]

What if there is a certain flow that you want to be using multiple times for you chatbot? In Teneo Studio it is possible to use sub-flows. […]

Sometimes you want a variety of answers that the bot you build choose from. And to make sure that the bot remembers what has been said during […]

Every now and then something changes in your business, it might be that you expand the business or launch new products. These kinds of changes require changes […]

Think about how much faster you could sell or help customers by having a chatbot or virtual assistant handling orders. An order process has certain information that […]

In order for your bot to understand what the user said, some words of the user’s utterance are more important than others. Typical examples for such important words include […]

Introduction The Teneo platform is delivered with a collection of agile, customizable tools that build on the usual intent recognition that natural language systems offer. Combined with […]