When you created your first solution you chose English as the bot’s language and the tutorials on this site assume your bot understands English. However, Teneo supports many more […]
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Blog
Top Challenges in Computational Linguistics
The field of computational linguistics has a long list of unsolved problems that have been challenging linguists all around the world for decades now. Disciplines like Natural […]
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CPaaS and CAI Combined Deliver the Best Customer Experience for Businesses
Covid-19 has changed how businesses work and how customers consume and interact with their brands. A major challenge for businesses is how to meet customer demands for […]
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Homage to John McCarthy, the Father of Artificial Intelligence (AI)
Mention “Artificial Intelligence” (AI) and people might think you are talking about science fiction and shiny robots while in fact the science of AI has been around […]
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How to Use Teneo’s Suggestions to Improve your Conversational AI Solution
Teneo’s suggestions tab will give you an overview of different errors and other potentially problematic issues. They are automatically detected and prioritized in your solution for you […]
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AI Chatbots in Insurance: Benefits, Use Cases and Key Features
The insurance industry is often associated with legacy processes, hefty paperwork and complex affairs. So how are AI chatbots in insurance changing the business? You could be […]
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Top 10 Most Wanted Apps That Don’t Exist Yet
Are there any apps that don’t exist yet? It’s not many years ago that the word “app” had very little meaning to most of us. However, when […]
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Quality Assurance Testing of your Conversational AI Solution in Teneo
Testing your conversational AI solution is an important part of assuring the quality and making sure your bot works as it should. In this tutorial, you will […]
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Try Out Your New Conversational AI Solution in Teneo Before Launch
Teneo offers you extensive possibilities to test and debug your solution before going live with changes and additions. The panels on the right in the main solution […]
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Modifying Your Virtual Assistant to Use Custom Entities – Here’s How You Do It in Teneo
Virtual assistants and chatbots are great tools for improving customer service in any company. However, to be able to become a great customer service agent there is […]
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