The world is already several months into what has been described as the greatest work from home experiment the world has ever seen. The Covid-19 pandemic will […]
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Blog
Make your Chatbot More Accurate by Using Hybrid Trigger in Teneo
Sometimes your class trigger may appear too generous. For example, consider the two different user inputs below, which both trigger the ‘User asks about coffees we offer’ flow, even […]
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5 Ways the QSR Industry Can Benefit from Conversational AI
You can also listen to this blog: There’s been considerable disruption within the quick-service restaurant industry, especially over the last couple of years. Brands have been trying […]
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Teach your Conversational AI Solution to Fix User Spelling Errors in Teneo
We have already seen how you can use the user’s own words in your bot’s reply. Here we will show you how to normalize the user’s words before […]
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Teach your Conversational AI Application to Store Information in Teneo
To be able to create a humanlike conversation there is a need to teach your virtual assistant to remember inputs that the user says, for example, the […]
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Teneo Developers Community: How Collaboration and Shared Knowledge will Be Key in Digital Transformation
Isolation and confinement are not easy to endure. What was once a situation endured by astronauts, explorers, and prisoners has now become the default position for us […]
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Creating your Own Language Objects in Teneo
Language objects are building blocks for language conditions. Sometimes you may not find the language objects you need in the Teneo Lexical Resources (TLR), for the simple reason […]
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How Conversational AI Makes Cars Safer
When we talk about the benefits of conversational AI, it’s normally about making life faster and easier for people to interact with technology. But last week, in […]
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HR Chatbots: the Way to Support your Remote Workers
Covid-19 has changed how we work and has enforced working from home strategies, overburdening HR and IT teams with request from employees across different locations and time […]
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How AI Chatbots in Finance are Reshaping Customer Service
AI chatbots in finance, insurance companies and banks have established themselves as the best tool to add value to the user experience and cut management costs. In […]
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