If you think that the metaverse is nothing more than a fad, you might be right. For now… But, like the first iteration of email, computers and of mobile phones, technology can rapidly improve and evolve into something that becomes […]
Read moreBringing a chatbot to life is like bringing a new employee into the workforce and it’s crucial you nail the personality of your new customer-facing employee. With more and more companies using chatbots, consumer expectations about their effectiveness are increasingly […]
Read moreThe telecommunications industry has a problem, and it’s likely to become an even bigger issue if current trends continue and the widely expected global recession arrives at the end of 2022. Positive customer experience (CX) is declining across the entire […]
Read moreThe difference between Conversational AI implementation success and failure? A strong customer success team. Artificial Solutions recently undertook a survey with a range of its enterprise-level clients, partners, and conversational AI professionals to generate feedback on the performance of its […]
Read moreHaving enjoyed a highly successful career spanning 30+ years in the technology sector and as a leading figure helping organizations bridge the gap to success in the metaverse, Gaby K. Slezák is well positioned to deliver key insights on the […]
Read moreMicrosoft is a formidable player in the Conversational AI technology community and for good reason. Azure services, from compute to cognitive, are often at the heart of best-in-breed CAI platforms and solutions. Now, following a recent announcement, the scope of Microsoft’s Conversational AI offering is set to expand.
Read moreHello!!! Happy Tuesday! And congratulations! You have made it through the entirety of my Intern Diary series! Or maybe you didn’t and you skipped over them just to read the end, which is totally valid and perfectly understandable and I’m […]
Read moreThe latest upgrade to Teneo has arrived and with it, the leading SaaS-based platform for developing and scaling Conversational AI solutions, just got better.
Read moreHappy Monday! And happy July! This going to be a big month, as I start if off by graduating in a couple of days! I finally got all my grades in, my dissertation went great, and everything is set for […]
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