In Teneo, you can use two different kinds of triggers in your flows, class triggers and syntax triggers. We have already shown some examples of the former one, and will here […]
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Blog
Create a sub-flow that can be re-used in Teneo Studio
What if there is a certain flow that you want to be using multiple times for you chatbot? In Teneo Studio it is possible to use sub-flows. […]
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Create variation to your chatbots answers by adding a script to a flow in Teneo
Sometimes you want a variety of answers that the bot you build choose from. And to make sure that the bot remembers what has been said during […]
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Changing information for your chatbot flows in Teneo Studio
Every now and then something changes in your business, it might be that you expand the business or launch new products. These kinds of changes require changes […]
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Creating a conversational order process in Teneo
Think about how much faster you could sell or help customers by having a chatbot or virtual assistant handling orders. An order process has certain information that […]
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Teach your conversational AI assistant to pick up entities in Teneo Studio
In order for your bot to understand what the user said, some words of the user’s utterance are more important than others. Typical examples for such important words include […]
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Tracking and Using Sentiment in Teneo
Introduction The Teneo platform is delivered with a collection of agile, customizable tools that build on the usual intent recognition that natural language systems offer. Combined with […]
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Conversational AI Market: 5 Major Trends (2019)
The use of AI in enterprise business has grown at a fast pace and each year more AI-projects are being initiated. A significant part of these projects […]
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Creating an Interactive Chatbot Flow in Teneo – a Beginner’s Guide
Chatbots that can have humanlike conversations are at the top of many company wishlists. To be able to create humanlike conversations, there are certain capabilities the chatbot […]
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The Practical Place to Start Your AI Strategy
Artificial intelligence has reached a tipping point. It can no longer be ignored as a phase or something only for companies that are typically early adopters of […]
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