The Impact of AI in the Workforce

The Impact of AI in the Workforce

Ask ten people what effect AI will have on the job market and you’ll probably receive ten different answers. It’s an emotive question that has devote followers at either...

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What is Natural Language Interaction

What is Natural Language Interaction?

Natural Language Interaction (NLI) is the convergence of a diverse set of natural language principles that enables people to interact with any connected device...

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Conversational AI Platform

Conversational AI platforms demand is growing

What is conversational AI? Conversational AI is a form of Artificial Intelligence that allows people to communicate with applications, websites and devices in everyday, humanlike natural language via voice,...

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conversational-ai-customer

Taking the Customer’s Temperature

At a recent roundtable at the CX Marketing Summit, the conversation turned to measuring customer satisfaction. While many businesses regularly survey their customers, are they getting the true sentiment...

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Effects of GDPR and Conversational AI

The Effects of GDPR and Conversational AI

Today we announced enhancements to Teneo’s architecture that will enable enterprises to comply with the General Data Protection Regulation (GDPR) in accordance with their own policies and procedures. Data...

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protecting-personal-data

Protecting personal data

The Cambridge Analytica debacle has thrown up two points: the value of personal data, even innocuous statements, and the need to protect it. We’ve talked about the value of...

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