Despite the vast number of chatbots failing to give a truly engaging experience, conversational immersive experiences is one of Gartner’s top strategic trends for 2019. The research firm predicts...
In the third part of our series we consider the complex issue of machine learning. We look at the problems surrounding it, the role that some development tools expect...
In the second part of our series Getting Started in Conversational AI we take a look at some of the business benefits that conversational Artificial Intelligence delivers.
As the demand for conversational AI intensifies, the discussion is no longer why should I implement Conversational AI? But how do I start?
Ask ten people what effect AI will have on the job market and you’ll probably receive ten different answers. It’s an emotive question that has devote followers at either...
Natural Language Interaction (NLI) is the convergence of a diverse set of natural language principles that enables people to interact with any connected device...
What is conversational AI? Conversational AI is a form of Artificial Intelligence that allows people to communicate with applications, websites and devices in everyday, humanlike natural language via voice,...
One of the biggest drawbacks of using machine learning to build natural language solutions is the staggeringly large amounts of data required to understand humans. What comes naturally to...
At a recent roundtable at the CX Marketing Summit, the conversation turned to measuring customer satisfaction. While many businesses regularly survey their customers, are they getting the true sentiment...
Today we announced enhancements to Teneo’s architecture that will enable enterprises to comply with the General Data Protection Regulation (GDPR) in accordance with their own policies and procedures. Data...