Intelligent Personal Assistants in the History of IT

In its trends for 2014, Gartner identifies the strategic technology that it believes will impact the most on enterprises over the next three years. Amongst the introduction of the Internet of Everything, they predict that mobile apps will grow at the expense of applications. But perhaps most telling is that Gartner says that the smart machine era, in which it includes contextually aware, intelligent personal assistants and smart advisors, “will be the most disruptive in the history of IT”.

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