Added further built-in language support – now covering 86 languages and close to 40% of the world’s population.
In 2021 we launched LUIS^Teneo which combines two top technologies, Microsoft LUIS and Teneo, to help you build, test, and release conversational bots faster.
Adamant in empowering developers with faster time-to-value we switched to SaaS in 2020, making it possible for our customers to pay as they grow.
In 2019 we enhanced productivity for developers with master and local language features. Teneo is the only CAI platform that enables enterprises to reuse large sections of AI assets from one build to the next. We also introduced a Hybrid Model, combining Machine Learning and Linguistic Approach for development.
In 2018 we pioneered visual flows – a highly visual and easy to understand representation of a conversation between a solution and the end-user. While our competitors were simply developing FAQ systems, Teneo’s visual flow made it easy to graphically build dialogs with drag and drop flow elements.
2009 we launched the first system to help automate and enhance multichannel customer service. With a virtual assistant, we connected enterprises end-to-end with conversational AI, integrating frontend and backend systems.
In 2008 we won the Loebner award (Turing test), with our technology that allowed our customers to build chatbots that were great at small talk through SMS or web chat
In 2006, IKEA chose our company to launch their assistant Anna, to help users navigate their website and get information about their products, in 25 different languages
In 2001 we launched the world’s first automated virtual assistant, showing that it indeed was possible to automate conversations