Company Overview

We power conversations with our award-winning software for Conversational AI (CAI). The platform we develop is Teneo – from the Latin “to understand”.

Knowledge, technology, and passion for conversations are at the heart of our company. By using our software, teams can dramatically enhance their communication with customers and staff, by letting people talk, write in their mother tongue and in the channel of their choice.

Artificial Solutions’ Teneo platform handles 86 languages, and we cover 40% of the world’s population. Teneo is the most extensive language catalogue in the market.

By making conversations a part of every software developer’s toolkit, Artificial Solutions is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Pioneers in Conversational AI

Artificial Solutions' thought leadership is acknowledged by our rooster of clients and by the world’s largest software companies, including Amazon, Apple, Baidu, Google, Microsoft, Nuance, and IBM who all have made forward citations of our pioneering patents, confirming our position as a leading innovator in the conversational AI space.

Our industry firsts

2021

In 2021 we launched LUIS^Teneo which combines two top technologies, Microsoft LUIS and Teneo, to help you build, test, and release conversational bots faster.

2020

Adamant in empowering developers with faster time-to-value we switched to SaaS in 2020, giving access for anyone to try Teneo.

2019

In 2019 we enhanced productivity for developers with master and local language features, Teneo is the only CAI platform that enables enterprises to reuse large sections of AI assets from one build to the next. We also introduced a Hybrid Model, combining Machine Learning and Linguistic Approach for development.

2018

In 2018 we pioneered with visual flows – a highly visual and easy to understand representation of a conversation between a solution and the end-user. While our competitors were simply developing FAQ systems, Teneo’s visual flow made it easy to graphically build dialogs with drag and drop flow elements.

2009

2009 we launched the first system to help automate and enhance multichannel customer service. With a virtual assistant we connected enterprises end-to-end with conversational AI, integrating frontend and backend systems.

2008

In 2008 we won the Loebner award, a Turing test, with our technology that allowed our customers to build chatbots that were great at small talk through SMS or web chat

2006

In 2006, IKEA chose our company to launch the assistant Anna to help users navigate their website and get information about their products, in 25 different languages

2001

In 2001 we launched the world’s first automated virtual assistant, showing that it indeed was possible to automate conversations