Downloads
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Delight Your Customers with eMail Optimizer
Intelligent Contact Form answers questions before the email is sent!
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Natural Language Interaction: Customer Service Evolved
Use NLI to raising customers' satisfaction levels!
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10 Things to ask Your Next Virtual Assistant
Key factors to build the perfect Virtual Assistant.
Virtual Assistant Automatic Speech Recognition
We can use Automatic Speech Recognition (ASR) to enable Teneo applications to recognize what someone is saying. Of course, given the huge variations in speech - such as tone, diction, syntax, idiom and dialect - let alone language itself - ASR systems do not always recognize every word.
However, if the ASR system is driven by a natural language engine, like Teneo, the accuracy for speech interaction with customers is greatly improved and your customers will find it much easier to converse with Teneo applications using speech.
