At Artificial Solutions we create solutions that help our clients automate and optimize their customer service using channels such as Chat, Email, Phone and Web. We are specialists in Customer Service Optimization (CSO), with clients in both the private and in the public sector. Examples of some of our clients are IKEA, Telenor, Tele2, The Swedish Tax Office and The Slovenian Tax Office. We operate in over 20 languages worldwide. more»
Artificial Solutions and Tetco-Voxpilot announced a successful partnership
Tetco-Voxpilot, a software vendor of video-voice-data solutions, today announced its exclusive partnership with Artificial Solutions, an international service provider headquartered in Barcelona, for its Open Media Platform. The licensing contract allows Artificial Solutions to base its automated customer service on the Tetco-Voxpilot Open Media Platform (OMP) for voice and video solutions. The combination of the Tetco-Voxpilot high-performance and open standards OMP with Artificial Solutions´ interactive solutions brings the most cutting edge solution to the automated customer service market. more>>
References
Artificial Solutions and our international team of professionals have implemented more than 200 CSO solutions in over 20 languages worldwide. We have a proven track record with satisfied clients that see us more as a partner than as a supplier. more»
Artificial Solutions included in the “Magic Quadrant"
For the first time, Artificial Solution has been included in the Gartner Group's “Magic Quadrant" for suppliers of E-service Suites. more»
