The Teneo Platform
Teneo is a fully integrated, natural language interaction platform that adds speech-enabled intelligence to mobile and connected consumer devices and a conversational dimension to your customer’s online experience.
Click on any of the following boxes to learn about the products of the Teneo Platform or request a demo by clicking on the box below.
Discover our building tools!
We rewrote the rulebook when we created Teneo.
By developing a platform that is accessible to – and immediately usable by – non-technical users, we completely changed the way the world’s most intelligent and sophisticated speech-enabled natural language solutions are built and optimized.
The tools within the Teneo Platform used to build and maintain NLI solutions are Teneo Studio and Teneo Insight. Our own specialists use these tools to rapidly build sophisticated NLI solutions that meet your specific needs or we can support you with training and mentoring so that you can build and maintain your own NLI solution.
We’ve even packaged these tools, along with the Teneo Interaction Engine and a suite of online support and integration tools to create Teneo Toolkit, a software developer toolkit designed specifically for the developer community.
Teneo StudioCreate intelligent online virtual assistants using the powerful and intuitive Teneo Studio, developed to put non-technical users in control.
Teneo Insight
Gain a unique understanding of what your customers are thinking and how they are behaving.
Teneo Toolkit
All the components you need to build sophisticated speech-enabled personal assistants in a cloud-based suite of tools designed specifically for the developer community
The Most Robust Natural Language Interaction (NLI) Engine
The Teneo Interaction Engine from Artificial Solutions is the world’s most robust Natural Language Interaction (NLI) engine.
Think of it as the ‘brains’ behind our Teneo Platform. It’s the part our technology that is at the core of our artificial intelligence and linguistic capabilities – the bit that allows intelligent conversations to take place between humans and computers.
So, once your NLI solution is built, it is deployed using the Teneo Interaction Engine.
Read more about Natural Language Interaction (NLI)
Teneo Interaction EngineMaking Teneo applications understand, think and behave like humans. It listens to and interprets what is said then applies advanced reasoning to determine the best response.
One Solution, Multiple Channels
The power of natural language interaction can be used in many ways and we have developed a range of modules optimized to deliver on these requirements.
So, if you are looking for a platform independent alternative to Apple’s Siri technology that delivers an intelligent, interactive personal assistants optimized for your mobile devices, then Teneo Mobile is the delivery solution.
Alternatively you may require an online virtual assistant able to automatically respond to customer queries helping you reduce the number of inbound calls directed at live service agents, then Teneo Virtual Assistant delivers the solution.
Teneo’s NLI capabilities address many business requirements for example Teneo Social Media can help you better manage and respond to the vast increase in service queries directed at your business through social channels.
Find out more about our delivery modules by clicking the links to the right.
Teneo MobileGive your connected mobile and consumer devices an intelligent voice.
Teneo Virtual Assistant
So humanlike, it’s like holding a conversation with a real person.
Teneo Social Media
Teneo Social Media can help you be proactive in how you engage with your customers – across social platforms.
Teneo eMail Optimizer
Gets the idea and resolves the issue, before the customer finish typing.
Teneo Easy Reply
Helps you efficiently manage incoming emails and customer issues.
Teneo Chat
A live-chat solution that allows your service agents to communicate with your website visitors in real time.