Launch Of Agent Based Chat Store Terminals For SFR!

An Agent Based Chat pilot solution was launched for our French client SFR on the 23rd of October. SFR, who is a mobile phone operator and the French partner of Vodafone, can now offer customers chat using store terminals in three of SFR´s stores. Two test-stores are located in Paris and one test-store is located in Lille.

Launch of Emma at the European Consumer Center Denmark

Emma from the European Consumer Center Denmark (Forbruger Europa) will be in charge of giving information and advice to the people trying to learn more about their rights and obligations regarding issues related to trade across the Danish borders within the European Union.

Luna At BuyVIP Launched

BuyVIP is a private on-line club for users, selling very different kind of items with discounts between 30% and 70% on official prices. Luna's job at BuyVIP will be to answer general questions and in addition to that she has some very interesting and powerful features as she recognizes the user´s name when logged in and therefore she can say hello using the user´s name and knows all the information linked to the user: last orders, active bonus, etc.

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