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Technical Focus: What’s NLI?
Domestic appliances, video games, TVs and Sat Navs can all be equipped with NLI capabilities which take any existing “intelligence” and enhance it to exciting new levels of interaction and personality.
The Impact of NLI on Connected Consumer Goods
Domestic appliances, video games (not just the consoles), TVs and Sat Navs can all be equipped with NLI capabilities which take any existing “intelligence” and enhance it to exciting new levels of interaction and personality.
What Consumers Want From Online Customer Service
Today, customers want their questions answered faster, have a growing appetite for usable self-service and insist on a much better overall experience whether via the telephone, web or mobile.