Artificial Solutions is the leading specialist in Natural Language Interaction (NLI). Our patented technology enables people to hold meaningful, two-way conversations with applications and services running on mobile technology, computers and other connected consumer devices, such as smart TVs, satnavs and home entertainment systems in a humanlike, intelligent and capable manner.
Our solutions are revolutionizing the way people communicate with connected technology and are already used by millions of people every year.
Called Teneo, our NLI technology is device, platform and language independent, allowing people to interact with any connected device simply using their own words. It learns, reasons and understands; and then applies this knowledge to real user interactions such as controlling on onboard features within a device, resolving queries, answering questions or providing links to information and external resources.
Quite simply, Teneo is what Makes Technology Think!
Established in 2001, Artificial Solutions has development centers in Stockholm, Hamburg, Barcelona and London, offices across Europe and an international network of partners that ensures our customers benefit from a truly international infrastructure. As a leading expert in natural language processing (NLP) and interaction (NLI), Artificial Solutions has significant expertise in both computation linguistics and natural language processing.
The focus on customer service and initial development of the Customer Service Optimization concept starts, as well as the development of a central Knowledge Management system.
Uniquely, Teneo has been designed to allow non-technical, non-linguists to build intelligent, human-like and capable mobile personal assistants and online virtual assistants that run across multiple platforms. This significantly reduces time to market, delivers a faster return on investment and puts you in control of building and updating your virtual assistants.
Additionally, the native natural language understanding delivered through Teneo’s analytics tools provides unprecedented insight into customer attitudes, requirements and behavior by tracking and analyzing customer conversations.
Our vision is simple; it is to Make Technology Think.
We do this using Natural Language Interaction (NLI), our patented technology that allows people to interact with connected devices simply using their own words.
Our mission is to help our clients differentiate their business by delivering intelligent, speech-enabled natural language solutions that improve customer engagement and service, lower costs and increase sales.
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