Artificial Solutions Continues Expansion With New UK Office And Sales Appointment
Artificial Solutions, the natural language interaction and Customer Service Optimization specialist, announced today the opening of an additional office in the UK and the appointment of Stephen Fletcher to spearhead sales for the region. The new office and sales appointment continues Artificial Solutions expansion plans for 2011.
Located in Newbury, the new office will serve as an additional base for Artificial Solutions research and development team that are responsible for the continuing evolvement of its award winning intelligent virtual assistants. Using natural language interaction and the principles of artificial intelligence to interpret free format conversations, Artificial Solutions provides one of the most advance solutions for online customer services to date.
Stephen Fletcher comes to Artificial Solutions having spent nearly a decade with Mediasurface, subsequently Alterian. During his time at Mediasurface Fletcher helped grow the company from its position in an emerging marketplace to become one of the leading forces in content management systems. With an in-depth understanding of the software industry, combined with a vast knowledge of the challenges companies face in developing their business online, Fletcher is ideally placed to help grow Artificial Solutions in the UK.
“We’re pleased to welcome Stephen to Artificial Solutions and look forward to sharing his success in this new role,” says Ger Kors, VP Sales of Artificial Solutions. “Maintaining our position at the forefront of intelligent virtual assistants is one of our key missions and the new base at Newbury will enable us to expand our research and development to ensure we continue to deliver the most advanced online customer service solutions that not only improve customer satisfaction , but provide significant cost savings too.”
Artificial Solutions flagship product is its intelligent, virtual assistants that are capable of holding ‘human-like’, two-way conversations. Able to interpret requests, respond with meaningful replies and perform related tasks such as navigating to a relevant webpage or help complete a form, Artificial Solutions’ virtual assistants are able to remember facts, learn from conversations and access further information by integrating with enterprise systems.