The most advanced Conversational AI platform for enterprise, combining Teneo and Azure.
Artificial Solutions and Microsoft enable the most advanced Conversational AI technology for large enterprise and global contact centers. Teneo scales with high efficiency across Azure infrastructure and is deeply integrated with Azure cognitive, communication and analytics services. Get even more value out of your Microsoft ecosystem by leveraging Teneo with Azure.
Power-up your Power Virtual Agent
Teneo works hand-in-hand with Microsoft Power Virtual Agents. Solutions built in Power VA can now be scaled with even greater efficiency across your organization. Improve virtual agent response times, listen with greater understanding, and speak with greater fidelity by leveraging the combined power of Teneo and Azure.
Hybrid Language Understanding
Teneo’s unique hybrid Natural Language Understanding & native multi-lingual features coupled with Azure’s powerful language services allow for the highest precision and highest accuracy in understanding and communicating with your customers.
Virtual Agent Replication & Orchestration
Teneo’s proprietary ‘Master-Local’ architecture allows for rapid scaling of use-cases without the need for rework. Build a master use case and replicate it across new languages and domains while maintaining centralized control. Teneo allows enterprise-grade organizations to establish any number of distinct virtual agents supporting different customers across different channels, all through a scalable unified Conversational AI platform.
Voice and Telephony
Teneo operates at the heart of voice and telephony systems within large-scale contact center ecosystems. By combining the power and flexibility of both Azure and Teneo, you can seamlessly integrate with both cloud-based and legacy system contact centers.
Data for Enterprise
Teneo feeds your customer experience and enterprise data strategy with invaluable conversational metrics and insights. Capitalize on the most important asset to your organization, the voice of your customers and make use of the rich library of data tools across Azure.
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