Success Story

Kindred Usees Speech-Based App to Simplify Processe

Kindred (formerly Unibet) is one of Europe’s largest and fastest growing online gaming operators, with over 13 million customers globally. Known as an innovator in the sector, Kindred is using Teneo to differentiate itself by speech enabling the betting process, making it faster and easier to place a bet.

Industry

Entertainment

Eliminating the traditional hurdles of app interfaces

Online betting can be a complex process even for a regular user and can involve multiple steps and menus. Kindred wanted to target new customers unfamiliar with betting, while enhancing the experience for existing customers using the latest innovative technologies.

By using Natural Language to simplify the betting process, Kindred is revolutionizing the market by eliminating some of the current frictions in online betting – ease of navigation and finding the desired bet.

Download the Case Study

Teneo has enabled us to create a positive, simplified experience for our customers in what is a complex industry.

 

Head of Strategic Development at Kindred

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