Create an NLI experience that goes beyond simple speech commands to one that allows your customer to hold intelligent natural language conversations with a whole range of connected devices. With NLI your customers can request the same action in hundreds of different ways making the whole customer experience intuitive and helping differentiate your business.
The downside for business is a loss of physical interaction that is so important for building up customer experience, loyalty and sales. Teneo puts you back in touch with you customer by providing a unique experience for your customers and you with an unprecedented level of to unfiltered, customer generated data.
Lyra exposes the power of Teneo’s Natural Language capability to enterprise organizations, using the fully featured Teneo development and analytics platform. Teneo is a full lifecycle enterprise strength platform, incorporating tools to:
All these tools are made available to enterprise customers to enable them to build their own applications, specific and tailored to their company and precise industry use case.
Artificial intelligence is transforming traditional customer engagement models. Intelligent virtual agents, chatbots, apps and more are being used across enterprises to streamline and improve services. Whether they are working on a service helpdesk, assisting sales in reaching their targets or providing detailed insight to product marketing, their contribution is already being seen as critical to a successful workforce.