Consumer appetite for speech-enabled natural language interfaces is growing quickly and is fast becoming an essential and expected element of the user interface for all smart technology.
As semi-conductors become cheaper and smaller the ability to add computing capability to almost anything becomes a reality. The challenge will be how users interact with it, which is where technology such as NLI leads the way.
With implementations of our NLI technology across the globe supporting millions of online virtual conversations, we have built a wealth of experience across different industry sectors ranging from mobile and consumer electronics manufacturers to major global brands in finance, telecoms, retail, leisure and the public sector.
The Future of Customer Engagement and the Role of the Intelligent Virtual Agent
Teneo transforms the online user experience from a conventional one way channel to an intelligent conversation
Teneo enriches management of smart home devices by letting users control them with everyday language and phrases
Transform the connected car experience from the mundane to the exceptional with natural language applications and services
AI for Customer Engagement
Artificial intelligence is transforming traditional customer engagement models. Intelligent virtual agents, chatbots, apps and more are being used across enterprises to streamline and improve services. Whether they are working on a service helpdesk, assisting sales in reaching their targets or providing detailed insight to product marketing, their contribution is already being seen as critical to a successful workforce.