As semi-conductors become cheaper and smaller the ability to add computing capability to almost anything becomes a reality. The challenge will be how users interact with it, which is where technology such as NLI leads the way.
With implementations of our NLI technology across the globe supporting millions of online virtual conversations, we have built a wealth of experience across different industry sectors ranging from mobile and consumer electronics manufacturers to major global brands in finance, telecoms, retail, leisure and the public sector.
Artificial intelligence is transforming traditional customer engagement models. Intelligent virtual agents, chatbots, apps and more are being used across enterprises to streamline and improve services. Whether they are working on a service helpdesk, assisting sales in reaching their targets or providing detailed insight to product marketing, their contribution is already being seen as critical to a successful workforce.