Latest Articles

MyCustomer,
May 31, 2018

To revitalize the customer relationship, enterprises need to reach out to consumers with applications that engage and enhance the digital experience.

AIBusiness,
May 30, 2018

Conversational AI allows you to reignite the customer experience with increased engagement, personalised customer service and improved customer satisfaction.

SiliconANGLE,
May 25, 2018

To give a sense for how diverse these solutions are, and to help enterprises recalibrate their next steps in compliance with this mandate, here’s a quick roundup of GDPR-focused offerings that have been featured in SiliconANGLE

MyCustomer,
May 3, 2018

As the tech giants start to realise the importance of personality in delivering an engaging conversational AI experience, will consumers start demanding more charisma from their devices and digital services?

TechUK,
April 27, 2018

Guest blog: Andy Peart from Artificial Solutions looks at how using conversational AI takes connecting with customers to the next level.

MarTech Series,
April 26, 2018

The more we dig into AI, the crazier it gets. The business value it brings remains unfathomable despite the convincing rate of its adoption across various industrial domains and social segment

Inside Big Data,
April 2, 2018

In this special guest feature, Andy Peart, CMO at Artificial Solutions, suggests that customer engagement is a key driver for digital transformation, yet it is a continuing struggle for many organizations.

CIO,
March 29, 2018

The issues holding back AI adoption aren’t technical. Here’s how to navigate unrealistic expectations, change management issues and employees leery of AI job loss.

CMSWIRE,
March 1, 2018

If enterprises insist, though, on focusing too much on technology, they are not likely to get a true sense of the customers’ needs and wants. There are several obstacles that must be overcome. Here are nine.

Marketing Resultant GmbH, Hg.,
February, 2018

Hier ist ein unabhängiges eBook, an dem wir gerne teilnehmen. Seiten 34-43, 77-78.

CMSWIRE,
February 15, 2018

There’s no doubt that AI adoption is increasing, in fact, a recent article from Forbes stated that 80 percent of business are investing in AI. Oracle CEO Mark Hurd agrees and is betting the fortunes of Oracle on the fact that more than half of enterprise data will be managed autonomously by 2020.

TNW,
February 12, 2018

The winner of the chatbot conversation won’t necessarily be the one with the smartest conversation. Instead, it will be the one holding the data at the end of the conversation. Lose that, and you might as well give up now.

CMSWIRE,
January 9, 2018

The true question is how companies can successfully use AI in ways that enables, not replaces, the human workforce, helping to make humans faster, more efficient and more productive.

MarTechSeries,
January 2, 2018

One of the main reasons bots are failing is their conversational ability – or to be more precise, lack of it!

Forbes,
December 14, 2017

The brilliance behind deploying NLI is that it can be taught and trained to work at the level of your most talented and dedicated customer service agent.

MyCustomer,
November 30, 2017

The call centre will be dead in five years. I know. It’s a pretty bold claim. But if you stick with me I’ll explain not only why I think it’s possible, but how you can do it, and why you should, too.

Access AI,
November, 2017

Communicating with customers in a natural way not only wins approval, it wins engagement

AI Business,
November 22, 2017

“There is now a clear recognition by organizations implementing natural language applications that conversational ability is more than just recognizing a series of commands or developing slot filling chatbots.”

Akuaro World,
November 17, 2017

Andy Peart, Chief Marketing & Strategy Officer of the company, told us a bit more about the challenges of AI and the strengths of Teneo, Artifical Solutions’ main product.

CMO.com,
October 26, 2017

Virtual Agents: From simple chatbots to advanced systems able to network with humans. Currently used in customer service and support and as a smart manager (e.g. recently launched Google Home). Key vendors: Amazon, Apple, Artificial Solutions, Google, IBM, IPsoft, Microsoft.

BusinessNewsDaily, October 23, 2017

Customer service has seen an explosion in machine learning and AI technology. Services, including chatbots and automated assistance, have been developed and provided to businesses to simplify customer service issues.

Forbes, October 2, 2017

The rise of conversational marketing, a term that describes a feedback-oriented approach to driving customer engagement, building brand loyalty and, of course, positively impacting the bottom line.

AcessAI, September, 2017

Artificial Solutions Chief Marketing and Strategy Officer Andy Peart answers questions from Wellington Holbrook, CTO of ATB Financial about AI and Teneo.

AcessAI, September, 2017

Artificial Solutions Chief Marketing and Strategy Officer Andy Peart explains how, through the use of the Teneo Data suite, computer brains are being taught to flow and thread sentences together to understand and successfully emulate human conversation interaction.

nojitter, September 21, 2017

How one major oil-and-gas company turned to AI to improve its customer support operations.

AccessAI, August, 2017

With natural language interaction (NLI) technology, such as Artificial Solutions’ development and analytics platform, Teneo, there is of course a significant ROI in the initial build through faster development timescales and less reliance on highly specialist skills.

AI Business, August 30, 2017

In our interview, Andy sheds light on the power of Natural Language Interaction (NLI) and why enterprises are now embracing Teneo to augment their capabilities today.

AccessAI, August 17, 2017

Let’s take a look at Artificial Solutions, who claim that they are making “technology think”, allowing customers to have natural language interaction (NLI) with brands, in whichever language and devices they choose.

AccessAI, August, 2017

Known as an innovator in the sector, Kindred is using Teneo to differentiate itself by speech enabling the betting process, making it faster and easier to place a bet.

Knowstartup, Aug 13, 2017

Artificial Intelligence is changing the way we think of technology. It is radically changing the various aspects of our daily life. Companies are now significantly making investments in AI to boost their future businesses.

LettingAgentTODAY, July 28, 2017

Rightmove is testing an experimental Facebook Messenger bot in the London lettings market.

AccessAI, July 19, 2017

Seek advice on selecting the right technologies, adjust your organisation and get solutions working in such a way that business outcomes are achieved.

Forbes, July 7, 2017

With the sophistication of AI technology, any business can incorporate powerful AI solutions and can start to harness the value of voice, machine learning and data to better know and engage the customers.

AIBusiness, June 14, 2017

Andy Peart is Chief Strategy & Marketing Officer at Artificial Solutions, the leading specialist in Natural Language Interaction (NLI), a form of AI that allows people to communicate with technology in a conversational way using speech, text, touch or gesture.

Expansión, May 23, 2017

Andy Peart, Chief Marketing and Strategy Officer en Artificial Solutions, explica cómo, a través de la plataforma Teneo, las máquinas son entrenadas para entender y enlazar frases, consiguiendo así emular la interacción de una conversación entre humanos.

AccessAI, May 11, 2017

This article reviews five key reasons explaining why voice is the next frontier across mobile, digital and content marketing; and how the modern enterprise must address the immediate need to incorporate voice as a communication channel.

AccessAI, May 16, 2017

This article looks at how AI is helping businesses and their customers take control of a dynamic IoT environment that presents its own set of challenges and opportunities for the modern enterprise.

AIBusiness, May 11, 2017

We secured an exclusive interview with Andy Peart, Artificial Solutions’ Chief Strategy Officer, who spoke to us about artificial intelligence, Teneo, AI assistants and Natural Language Processing.

Businesswire, May 9, 2017

As the frequency of interactions with brands rises, blending human interactions with sophisticated chat bots improves the customer experience

nojitter, May 5, 2017

The technology allowing organizations to create digital assistants is here and available today.

Mycustomer, May 5, 2017

The conversational AI experience will be critical to a company’s brand, and the data acquired from customer engagement will be the most vital key differentiator for brand equity.

techUK, Apr 28, 2017

As part of techUK’s AI Week, Andy Peart, Chief Marketing & Strategy Officer at Artificial Solutions has provided a blog on ‘Conversational Applications Deliver the Intelligence Your Business Needs’

Times, Apr 20, 2017

This report explains how, through the use of Teneo Data, computer brains are being taught to flow and thread sentences together to understand and successfully emulate human conversation interaction

Raconteur, Apr 19, 2017

Artificial Solutions chief strategy officer Andy Peart explains how, through the use of Teneo Data, computer brains are being taught to flow and thread sentences together to understand and successfully emulate human conversation interaction

Mycustomer, Apr 18, 2017

Some businesses use focus groups, others turn to research surveys or buy in demographic data, but savvy enterprises are turning to conversational applications to make the difference.

Digital Marketing Magazine, Apr 13, 2017

Innovative marketers already foresee the time when customers no longer engage with a screen, but instead, expect to speak to their devices and have their devices understand and respond.

Artificial Solutions, Apr 4, 2017

This is an article in the series of the Accenture Innovation Awards about teaching digital employees to understand human conversation.

Emerce, Apr 4, 2017

Lawrence Flynn – CEO van Artificial Solutions – vertelt hoe zij een stapje verder gaan door hun digitale klantenservice te leren om menselijke gesprekken te begrijpen.

Access AI, Apr 2017

Artificial intelligence has moved beyond the realms of fantasy to a business reality. Fuelled by the likes of Siri and more recently Alexa, people are already used to speaking to technology and for it to simplify their lives in return.

FastMode, Mar 31, 2017

For telcos, who process billions of customer transactions a day, the ability to ‘delight the customer’ with timely and highly personalized experiences requires a herculean ability to process and analyze data.

Mycustomer, Mar 29, 2017

To drive efficiencies, organizations are increasingly turning to automated channels, but too often they are faceless environments that don’t connect with the customer.

MinuteHack, Mar 21, 2017

How is AI helping businesses and their customers take control?

Digitalic, Jan 26, 2017

Il mercato delle tecnologie per l’ intelligenza artificiale (AI) è in piena fioritura.

Forbes, Jan 23, 2017

Based on Forrester’s analysis, here’s my list of the 10 hottest AI technologies

AIBusiness, Nov 21, 2016

We recently caught up with Andy Peart, about a global research study announced by Artificial Solutions, regarding mobile users preferences for interacting with natural language on their devices.

Digital Trends, Nov 17, 2016

Most mobile users are generally positive about voice assistance on their mobile but would like more interaction and better conversational accuracy, according to a new survey conducted by the firm Creative Strategies.

AITrends, Nov 1, 2016

As the architects behind Teneo, the world’s only independent AI platform created exclusively for the enterprise, we allow companies to create apps that interact with users in a natural and realistic way.

Digital, Oct 30, 2016

The experts seem to agree: we prefer AI system with a female voice. But they must have a narrow waist and suck in your eyes?

Dataconomy, Oct 28, 2016

There is general agreement that language is the key to AI, but who holds the key to language – algorithms or people?

Gazette Review, Oct 28, 2016

Both developers and users alike want to find the best AI helper. Here, we take a look at the top ten best personal assistant apps for Android.

AITrends, Oct 24, 2016

Next time you make a simple request of your Intelligent Assistant, stop and consider the massive amount of developer know-how that went into creating such a seamless interaction.

Opus Research, Oct 4, 2016

Customers expect to use their own words to tell businesses what they want, and companies are falling behind in the new era of bots, intelligent assistants and conversational commerce.

Corporate Vision, Oct, 2016

Artificial Solutions is the leading expert in Natural Language Interaction (NLI). CMO Andy Peart discusses Teneo, the company’s successful software development platform and how other companies are coming round to their way of thinking.

AIEurope, Oct, 2016

Everyone’s talking about the Artificial Intelligence, but what’s the next step?

Finextra, Sept 28, 2016

Most banks have dabbled with a simple virtual assistant or a mobile app with basic voice commands, but these don’t explore the value of human/machine conversation to the wider business.

Internet of Business, Sept 28, 2016

Artificial Solutions has launched Teneo Data which aims to provide predictive metrics on conversations between humans and the technology that they use.

Venturebeat, Aug 29, 2016

By 2020, A.I. will be as critical to businesses and customer service as the website was 20 years ago, or the mobile app was 5 years ago.

AIBusiness, Aug 17, 2016

Andy Peart, CMO of Artificial Solutions, shares his thoughts on the importance of AI in the enterprise and the unique proposition that Teneo offers.

Yahoo Finance, Aug 17, 2016

Sparks collaborates with three FinTech startups – Ushur, Loyakk and Artificial Solutions Inc.

Forum Banca, Aug, 2016

L’interazione dialogica con Assistenti Virtuali intelligenti e’ diventata la componente preminente di una User Experience innovativa e di successo.

The Times, July 26, 2016

Lawrence Flynn, CEO of Artificial Solutions, the software company behind Teneo, a natural language development and analytics platform, tells how it is transforming the way businesses use artificial intelligence.

Digital, June 29, 2016

The world’s largest tech giants are investing billions in artificial intelligence. In the shadow of them is an unknown Swedish AI companies that may play a key role.

ITProPortal, June 22, 2016

Seduced by the offerings from tech giants, people now anticipate intelligent conversational interaction with applications and services across all aspects of their lives.

Time, June 6, 2016

A major battle is brewing between four behemoths of the technology industry. You may not be aware of the fight, but the winner will have a major impact on your future.

PCMag, May 23, 2016

While major tech companies have significant AI investments, smaller rivals are prepping powerful solutions, too.

Totally Gaming, Apr 21, 2016

Using Teneo’s Artificial Solutions’ Natural Language Interaction (NLI) technology, the customer can say their bet out loud, with the app organising the bet for them.

VA, Apr 20, 2016

Our reporter met the robot Elbot from Artificial Solutions – and received answers to the key questions.

Sramanamitra, Apr 11, 2016

The world of AI is rife with speculations on where this field is going, and this discussion is a wonderful expose on that topic.

Speech Technology, Apr, 2016

With personal virtual assistants becoming commonplace among consumers, they are coming to expect such capabilities when they call businesses as well.

Folio, Apr, 2016

Ein Folio-Redaktor tritt in sechs Disziplinen gegen den Computer an. Er erleidet peinliche Niederlagen und erringt lächerliche Siege. Die Maschinen sind uns dicht auf den Fersen.

Business.com, Feb 22, 2016

Based on various cues, such as navigation patterns and past sales, digital concierges by Artificial Solutions can suggest products, provide special offers and cross-sell.

The Times, Dec 15, 2015

Building AI capabilities into your business model that engage your customers and ensuring it’s the solution they demand.

Digitalt, Dec, 2015

The struggle is about power over our personal data and whoever manages to create a digital assistant that becomes an alternative entry point to the Internet is the future winner.