Conversational AI innovation with chatbot innovation comes to change innovation.
At Artificial Solutions, we’re proud to call Teneo the CAI platform of choice for *all* creators. From No-Code to Pro-Code, the latest release of Teneo expands its feature set with something for every member of the team. Professional Coding Capabilities […]
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Ask ten people what the impact of AI on the workforce will have on the job market, and you will probably receive ten different answers. It’s an emotive question that has devoted followers at either end of the spectrum. Some paint a […]
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Learn how contact centers can leverage conversational AI to adapt to a high-volume call world and boost efficiency. While contact centers under siege from the Covid-19 pandemic are busy looking at ways to automate customer interactions, they may be missing […]
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The world is already several months into what has been described as the greatest work from home experiment the world has ever seen. The Covid-19 pandemic will result in a seismic change in work and life culture. But while remote […]
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Covid-19 has changed how we work and has enforced working from home strategies, overburdening HR and IT teams with request from employees across different locations and time zones. Many changes in the workforce will last beyond the pandemic, and businesses […]
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How can AI Chatbots help the telecom industry? From improving major KPIs like customer experience and providing support 24/7 to reducing fraud and operational costs, smart chatbots and Artificial Intelligence in telecom contact centers are becoming increasingly popular but require […]
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With outbreaks like coronavirus putting governments and administrations under the spotlight to see how they deal with the pandemic, the role of AI […]
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One of the most impactful technologies to emerge this decade for the QSR industry is Conversational AI. While, there are plenty of applications, we have only scratched the surface of its full potential. Upselling alone indicates significant numbers that haven’t […]
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Discover how a conversational AI platform can help improve customer engagement and deliver a vital competitive edge. As enterprises widen their use of conversational AI to expand current projects and deliver new implementations it’s becoming abundantly clear that those businesses […]
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Discover the current use of voice assistants by consumers and the implications and likely changes in the near future. One of the biggest drawbacks of using machine learning to build natural language solutions is the staggeringly large amounts of data […]
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Discover the four major challenges facing online retailers looking to address customer service and support. Since the beginning of the year I’ve spoken at 12 conferences in 5 countries. Some are small niche events, others are global summits, but a […]
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The technology is there to do it today, alongside the demand from consumers; it’s the complications around delivering the intelligence that is slowing down the delivering of the dream.
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