of customer service and support operations will integrate virtual assistants by 2020.
– Gartner
of senior public sector leaders say they are willing to adopt intelligent technologies.
– Accenture
of consumers would be open to making a purchase from a chatbot.
– Hubspot
Improve Customer Satisfaction Through Automation
Teneo makes it easy to build intelligent conversational interfaces offering frontline support that can be accessed 24/7 over any service or device, while delivering a consistent response at a fraction of the cost of traditional customer service channels.
Providing vital information through conversational AI also removes the frustration people have when trying to find the right information online or waiting for assistance over the telephone.
But it’s not just citizens that can benefit. Government departments and agencies can also use Teneo to build chatbots for a wide range of applications from HR to IT Support to drive internal efficiencies and improve employee satisfaction too.
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From chatbot fundamentals to your free hands-on trial of Teneo - key steps to prepare your business for Conversational AI adoption.
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