The Servei d’Ocupació de Catalunya (soc) provides information and resources to the unemployed and jobseeking citizens of catalonia. Experiencing an increased demand for its services led the soc to review its online presence and plan how to improve the service it was offering.
Today, Sandra is the face of SOC. She greets every online visitor in a welcoming and warm manner, offering assistance and instant answers to questions. Sandra is a Teneo Virtual Assistant, which means she uses the patented, sophisticated Natural Language Interaction-based Engine from Artificial Solutions to understand whatever she is asked.