Offer a personalized customer experience with limitless scalability
Conversational AI that unlocks the power of Microsoft Azure for Enterprise Business
The platform that satisfies all of your digital experience requirements
Delivering a Significant Return on Investment
Teneo is trusted by a range of global enterprise-level businesses to deliver best-in-class customer experiences at scale. Our platform provides industry leaders with the tools to design and develop bots across every digital channel with no limitations thanks to our pay-as-grow model, which ensures long term ROI on your deployments.
Build upon your existing CAI solution
Even if you have an existing platform or bot solution, Teneo can connect and integrate your pre-existing technology. Your old system may have failed, but Teneo is the key to unlocking Conversational AI. That is why our technology is trusted by enterprise businesses to develop and maintain successful long-term projects at a global scale.
Designed to Scale
20+ years of platform development have taught us the importance of creating technology capable of a scale-first approach. Add new languages in record time and launch new use cases faster than ever. Teneo is no simple bot builder, it’s a digital agent framework that allows enterprise-level organizations to revolutionize their customer engagement strategy, increase revenue and reduce costs through automation.
Total System Integration
Teneo has been integrated with Genesys, Salesforce and a wide range of other leading CRM systems with the likes of Telefonica, AT&T, Vodaphone and Swisscom. No matter what technology you currently employ and how complex it may be, Teneo has been designed to connect with the least amount of fuss or time-consuming setup.
Industry Leaders and Innovators
Our team and technology have been at the forefront of the Conversational AI sector for over 20 years and our understanding of the challenges and complexities associated with launching and maintaining successful projects is second to none.
Collect Data, Generate Actionable Insights
Access a new stream of rich data to deliver insights across your organization using Teneo´s intuitive data collection and storage capabilities that are fully compliant with US and European data protection regulations. Utilize built-in data analytics to measure and review metrics in real time, providing your organization with invaluable insight into your customers' needs.
Stop customers waiting in queue
Skoda Auto transformed the online experience in only a few months by leading the customer into the car configurator to help specify the details including upselling with additional warranties and service agreements.
During the initial trial period, Skoda saw a 400% increase in the number of online test drive bookings, which demonstrated the true potential of the technology.
Over the course of the past two years, Skoda has rapidly scaled the solution, which now covers 13 European regions and a range of languages.
Learn more about Skoda's digital engagement strategy
Learn how Skoda has used Teneo, a Conversational AI solution, in more than 12 regions to provide the best customer experience.
CONVERSATIONS PER MONTH AT A LEADING TELECOM PROVIDER
LANGUAGES SUPPORTED AND GROWING
LIVE PRODUCTION IMPLEMENTATIONS GLOBALLY
POINT TRANSACTIONAL NPS IMPROVEMENT AT A GLOBAL CONTACT CENTER
INTEGRATION INTO EXISTING CONTACT CENTER ECOSYSTEMS
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Microsoft Azure Cloud Services
Teneo is part of the Microsoft Azure ecosystem and enables enterprise-level organizations to develop and deliver major Conversational AI deployments that integrate across various cloud and analytics business models. Taking a collaboration-first approach, our technology can be connected with Microsoft’s proprietary virtual agent technology to provide even greater capabilities to global businesses.