Offer a personalized customer experience with limitless scalability

Conversational AI that unlocks the power of Microsoft Azure for Enterprise Business

The platform that satisfies all of your digital experience requirements

Delivering a Significant Return on Investment

Teneo is trusted by a range of global enterprise-level businesses to deliver best-in-class customer experiences at scale. Our platform provides industry leaders with the tools to design and develop bots across every digital channel with no limitations thanks to our pay-as-grow model, which ensures long term ROI on your deployments.

Build upon your existing CAI solution

Even if you have an existing platform or bot solution, Teneo can connect and integrate your pre-existing technology. Your old system may have failed, but Teneo is the key to unlocking Conversational AI. That is why our technology is trusted by enterprise businesses to develop and maintain successful long-term projects at a global scale.

Designed to Scale

20+ years of platform development have taught us the importance of creating technology capable of a scale-first approach. Add new languages in record time and launch new use cases faster than ever. Teneo is no simple bot builder, it’s a digital agent framework that allows enterprise-level organizations to revolutionize their customer engagement strategy, increase revenue and reduce costs through automation.

Total System Integration

Teneo has been integrated with Genesys, Salesforce and a wide range of other leading CRM systems with the likes of Telefonica, AT&T, Vodaphone and Swisscom. No matter what technology you currently employ and how complex it may be, Teneo has been designed to connect with the least amount of fuss or time-consuming setup.

Industry Leaders and Innovators

Our team and technology have been at the forefront of the Conversational AI sector for over 20 years and our understanding of the challenges and complexities associated with launching and maintaining successful projects is second to none.

Collect Data, Generate Actionable Insights

Access a new stream of rich data to deliver insights across your organization using Teneo´s intuitive data collection and storage capabilities that are fully compliant with US and European data protection regulations. Utilize built-in data analytics to measure and review metrics in real time, providing your organization with invaluable insight into your customers' needs.

Stop customer’s waiting in queue

Skoda Auto transformed the online experience in only a few months by leading the customer into the car configurator to help specify the details including upselling with additional warranties and service agreements.
skoda

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During the initial trial period, Skoda saw a 400% increase in the number of online test drive bookings, which demonstrated the true potential of the technology.

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Over the course of the past two years, Skoda has rapidly scaled the solution, which now covers 13 European regions and a range of languages.

Learn more about Skoda's digital engagement strategy

Learn how Skoda has used Teneo, a Conversational AI solution, in more than 12 regions to provide the best customer experience.
Read Case Study here

Teneo, a results-driven platform

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USD IN MONTHLY SAVINGS

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QUARTERLY GROWTH IN CONVERSATIONAL VOLUMES

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CONVERSATIONS PER MONTH AT A LEADING TELECOM PROVIDER

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LANGUAGES SUPPORTED AND GROWING

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LIVE PRODUCTION IMPLEMENTATIONS GLOBALLY

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POINT TRANSACTIONAL NPS IMPROVEMENT AT A GLOBAL CONTACT CENTER

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INTEGRATION INTO EXISTING CONTACT CENTER ECOSYSTEMS

Latest Announcements

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Microsoft Azure Cloud Services

Teneo is part of the Microsoft Azure ecosystem and enables enterprise-level organizations to develop and deliver major Conversational AI deployments that integrate across various cloud and analytics business models. Taking a collaboration-first approach, our technology can be connected with Microsoft’s proprietary virtual agent technology to provide even greater capabilities to global businesses.
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Get started on your conversational AI journey

Talk to an expert and see how you can get started.
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