True conversations are critical to AI success
One of the leading analysts in the field of consumer technology, Tim Bajarin, commented recently in PC Magazine about the increased activity in the AI sector. He believes that it is now only as human machine interaction has evolved to be more conversational and less command driven does this enable it to become the interface of choice.
Click on the link to read more in Tim Bajarin’s column: Google and Amazon Aren’t the Only Ones With Powerful AI
The Future of Customer Engagement and the Role of the Intelligent Virtual Agent White Paper
This White Paper looks at how customer needs are evolving and how intelligent virtual agents can enable enterprises to meet customer service demands now and in the future.