Artificial Solutions Delivers Intelligent Virtual Assistant to Online Bank Widiba

Widiba chose Artificial Solutions’ Teneo platform for its completeness and flexibility. Using its specialist NLI banking domain app already built on the Teneo platform, Artificial Solutions was able to quickly build the intelligent virtual assistant, Widdy, who is able to learn and improve over time with the help of the team at Widiba.

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10 Ways to Make Your Online Virtual Assistant Work Harder

Online Virtual assistants have been used in customer service for a number of years helping answering customers’ queries online, deflecting calls to the contact center and even helping out the contact center staff themselves. They might work tirelessly 24/7, but should they be doing more? After all no one likes a slacker at work.

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