Think about how much faster you could sell or help customers by having a chatbot or virtual assistant handling orders. An order process has certain information that […]
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Blog
Teach your conversational AI assistant to pick up entities in Teneo Studio
In order for your bot to understand what the user said, some words of the user’s utterance are more important than others. Typical examples for such important words include […]
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Tracking and Using Sentiment in Teneo
Introduction The Teneo platform is delivered with a collection of agile, customizable tools that build on the usual intent recognition that natural language systems offer. Combined with […]
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Conversational AI Market: 5 Major Trends (2019)
The use of AI in enterprise business has grown at a fast pace and each year more AI-projects are being initiated. A significant part of these projects […]
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Creating an Interactive Chatbot Flow in Teneo – a Beginner’s Guide
Chatbots that can have humanlike conversations are at the top of many company wishlists. To be able to create humanlike conversations, there are certain capabilities the chatbot […]
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The Practical Place to Start Your AI Strategy
Artificial intelligence has reached a tipping point. It can no longer be ignored as a phase or something only for companies that are typically early adopters of […]
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How a Machine Recognizes the Unknown
Discover the current use of voice assistants by consumers and the implications and likely changes in the near future. As the saying goes, if it looks like […]
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What Next For Conversational AI?
Discover how a conversational AI platform can help improve customer engagement and deliver a vital competitive edge. As enterprises widen their use of conversational AI to expand […]
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5 Golden Rules for a Successful Conversational AI Application
In the fourth post in our series of How to get started with conversational AI we take a look at the key aspects for ensuring a positive result on your conversational AI journey.
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Conversational Immersive Experiences Top List of Gartner Trends
Despite many chatbots failing to give a truly engaging experience, conversational immersive experiences is one of Gartner’s top strategic trends for 2019.
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