Protecting personal data
The Cambridge Analytica debacle has thrown up two points: the value of personal data, even innocuous statements, and the need to protect it. We’ve talked about the value of...
Personalising the personality
Is your virtual assistant a bit too chatty in the mornings? Does your thermostat give you grief about the environment every time you turn up the heat? Well maybe...
10 features to look for in a conversational AI platform
As if starting your AI journey isn’t daunting enough, choosing the right conversational AI platform can leave your head reeling. To help point you in the right direction we’ve...
Hybrid – making machine learning accessible to the enterprise
It’s a common misunderstanding that machine learning systems somehow work completely on their own, without human supervision. Nothing could be further from the truth. Just as a linguistic-based conversational...
Why slot-filling chatbots will never meet human expectations
If you believe the hype, building chatbots is easy. After all, there are a lot of them out there. Facebook, for instance, claimed 100,000 unique bots for Messenger back...
How Teneo is helping B2B growth
One of the frustrating aspects of developing cutting edge technology is that we’re not always able to tell you about the amazing ways companies are using Teneo. That’s why...
From Business Smartization to Innovation Strategies
Last week, I went to the AI Show in Madrid. Artificial Solutions was one of the sponsors of this event and my colleague Elizabeth Breedlove presented a keynote titled...
Engaging the digital customer
Some of UK’s major brands came together last month at the Engage Summit to discuss Engaging with The Digital Customer. While pain points varied dramatically, at the heart of...
Cloud or on-premises – the choice is yours
We’re always talking about the data aspect of Teneo. How it delivers an unprecedented amount of data that will help your business grow. How you can reuse the data...
Do AI applications need a persona?
It’s a question that comes up time and time again. My short answer is, if you’ve spent millions on building a corporate brand and positioning for your organisation why...