Every day, the social web grows in size and influence with consumers. Facebook and Twitter have millions of users, which means millions of opportunities for companies to […]
Read moreBlog
A Chatbot’s Anatomy of Wow!
With this article I would like to give you a behind-the-scenes look at how a system like Elbot is enhanced with new capabilities. I’ll do this by […]
Read moreVirtual Assistant to the rescue – a retail experience
Moving house is the third most traumatic thing after death and divorce, they say… Presumably, those who move often, learn how to ease the pain. But in […]
Read moreCustomer Service gone wrong
I have recently been reading Uncommon Service: How to Win by Putting Customers at the Core of Your Business. It is not the first book to talk […]
Read moreVirtual Assistants on the verge of the Uncanny Valley
In robotics theory there is a famous notion called the uncanny valley. The uncanny valley basically explains that robots when gaining human-like features are being liked more […]
Read moreDo voice commands show true intelligence?
Imagine a world where you can talk to almost any electronic device in your household; you give commands to your fridge, your microwave, your car, your mobile […]
Read moreCan a Virtual Assistant damage your organization’s image?
A simple idea like “Virtual Assistant’s (VAs) do have an impact on the users’ perception about the organization that they represent” should suffice to prompt a tight […]
Read moreVirtual Assistants – self help to Customer Service Staff
Online Virtual Assistants are increasingly becoming the first point of contact for users who need help from customer service. However, sometimes it is inevitable that a real […]
Read moreWelcome 2012 – the Alan Turing Year
It is the last week of 2011 and time to look at the year that lies ahead. For everyone involved in the industry of chatbots and artificial […]
Read moreSix out of six ain’t bad
Natural language has been hitting the headlines recently and not all of it due to Siri. My current favorite is an internet lie detector that hopefully one […]
Read more
Teneo Developers
Try Before You Buy.
Build. Deploy. Analyze.
Build. Deploy. Analyze.
Sign up to get your own developer sandbox of Teneo containing all the tools needed to build and manage advanced conversational AI solutions.
Get Started Free