On Saturday 23 of June the Billiard Room at Bletchley Park (UK) saw some of the finest chatbots in the world competing at the Turing100. Over 150 […]
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Bringing Internet Fridges out from the cold
Ever since supermarkets introduced shopping online there has been the promise of a fridge capable of automatically restocking itself. Why is it then that over a decade […]
Read moreCan Elbot beat the Turing Test?
To celebrate what would have been the 100th birthday of the brilliant mathematician Alan Turing, Elbot,a previous winner of the Loebner Prize Contest, will be trying to […]
Read moreBlinking clock
My video cassette recorder finally stopped working last week. Even if I wanted to replace it, I’d have trouble doing so as Panasonic, one of the last […]
Read moreVoices in the fast lane
Don’t you wish your car was as intuitive to use as a smartphone? During the past decade, automotive manufacturers have added more and more electronics to take […]
Read moreNLI holds the key to customer engagement
Building a closer relationship with individual customers is now a key objective for many organizations. However, those customers are already one step ahead. A decade of overexposure […]
Read moreTaking the pulse on virtual agents
Would you trust health advice dispensed by a computer rather than a human physician? Despite the obvious challenges of using artificial intelligence (AI) in healthcare, researchers have […]
Read moreA Chatbot’s Anatomy of Wow!
With this article I would like to give you a behind-the-scenes look at how a system like Elbot is enhanced with new capabilities. I’ll do this by […]
Read moreVirtual Assistant to the rescue – a retail experience
Moving house is the third most traumatic thing after death and divorce, they say… Presumably, those who move often, learn how to ease the pain. But in […]
Read moreCustomer Service gone wrong
I have recently been reading Uncommon Service: How to Win by Putting Customers at the Core of Your Business. It is not the first book to talk […]
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