GrapeTree Launches Conversational AI Solution Built on Teneo

The specialist healthcare recruitment organization, GrapeTree Medical Staffing, has launched a Conversational AI (CAI) recruitment solution, built using Artificial Solutions’ SaaS platform, Teneo.

The solution will support online job applications and interview processes that candidates experience at the GrapeTree portal.

The goal is to automate, reduce disengagements and increase the customers experience in the recruitment process. For Grapetree, the key objective to provide the candidates with guidance and information. Teneo is also on hand to provide information to candidates before key interview steps, helping to prepare individuals and increase the rate of successful hires.

Furthermore, conversational data is collected throughout the online process, allowing for informed and data-driven decisions to be made by the organization, such as streamlining and content support provision at different stages of an application being received, and an interview being processed.

Joaquim Bargalló Angerri, Director of Customer Success for Artificial Solutions, said:

“In only two weeks, Grapetree´s virtual assistant handled 17k API calls alone, demonstrating the instant impact that Teneo brings. Teneo is built to allow for rapid growth and we’re excited to see how our technology will be used in the very capable hands of the GrapeTree team.”

Teneo is a SaaS platform built for enterprise, allowing organizations to design, develop and deploy highly complex CAI solutions in 86 languages. The technology has been developed over a 20-year period and includes a range of industry-leading features and core capabilities.

About GrapeTree Medical Staffing

GrapeTree is a 24/7 healthcare staffing agency that offers staffing solutions to healthcare facilities throughout 12 states and has been operating for 20 years.

The organization provides quality healthcare professionals to fill last minute or long-term shifts due to staff being sick, on leave or on vacation.