Elbot – The Cheeky Chatbot That Never Gives a Straight Answer, Goes Mobile
Artificial Solutions™, the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology, announced today the release of Elbot on iOS and Android. Elbot is the cheeky chatbot that demonstrates some of the artificially intelligent capabilities in the Teneo platform with his challenging take on living with humans.
- Android: https://play.google.com/store/apps/details?id=com.artificialsolutions.elbot
- iPhone: https://itunes.apple.com/us/app/elbot/id1030797796
One of just a range of natural language solutions that can be built with the Teneo Platform, Elbot showcases Artificial Solutions’ natural language conversational capabilities including understanding of complex sentences and user sentiment, alongside the importance of personality when interacting with humans.
Elbot has won multiple awards for using artificial intelligence to fool people into thinking they were talking to another person, while still claiming to be a robot. However, despite his rather cheeky and slightly argumentative demeanour he was never designed to be thought of as human. In fact, Artificial Solutions believes that interaction using natural language can deliver more accurate results if the person realises they are talking to a machine.
“Knowing that they are talking to a machine induces users to behave in a predictable manner, which can make it easier to guide conversations while still allowing the user to believe they are in control,” says Fred Roberts of Artificial Solutions and creator of Elbot. “For example, Elbot will often give a wrong answer to a simple question, one that users’ perceive a robot should know the answer to – just try asking him what is two plus four. This psychological technique enables him to engage the user in a long conversation, which – in the case of Elbot – is his goal.”
However, this doesn’t mean that human-machine conversations should be simple. Research shows that a powerful conversational ability encourages users to converse with machine interfaces in a much more natural way. One of the key elements to this is sentiment, which can be conveyed in dialogue as well as visually. Whilst Elbot remains endearingly ‘retro’ in his looks, he has a vast emotional repertoire represented by over forty different images. In addition, he can take cues from the person talking to him too and alter his response set to suit the circumstances.
“Perceived personality can elicit very different reactions from users and it is therefore important to understand how key factors such as small talk, humour and a proactive manner can influence not just a conversation but the human/machine interactive experience overall,” continues Fred Roberts. “When building applications for the commercial world it is these kinds of details that can differentiate the success of a natural language application.”
Looking for an opening line?
Try asking Elbot:
- Can you learn?
- Do you speak French?
- Who wrote 1984?
- Who directed Back to the Future?