Conversational AI Update with Pre-Built Knowledge of Bulgarian

Artificial Solutions has released Teneo 6.2, an update that provides a range of new features and capabilities to its industry-leading Conversational AI platform, including a major upgrade to its language library that allows users to access pre-built knowledge of Bulgarian.  

Teneo is a SaaS platform that allows business users and developers to collaborate and create a wide range of sophisticated Conversational AI applications that automate the customer journey, while increasing engagement through humanlike, intelligent dialog. 

With a total of 86 languages available to users of the platform, Teneo offers a range of native language solutions that are unrivalled in the Conversational AI sector. The addition of pre-built entities in Bulgarian, further strengthens Artificial Solutions’ position as a market leader.  

Pre-built Knowledge is considered relevant for any project domain and any type of solution because it enables developers to get up and running with a new solution quicker as it allows the project team to focus only on project or domain specific needs. 

Per Ottosson, CEO of the company, said:

“Teneo 6.2 contains a wide range of updates that pushes our platform ever further ahead in the market by increasing our capabilities to deliver solutions in a high volume of languages. New and existing customers will now be able to create Conversational Customer Experiences using pre-built solutions in Bulgarian, allowing them to enter or expand in this key European region.” 

For more information on Teneo 6.2 and its extensive list of updates, click here. Or, for a more in-depth analysis of the addition of pre-built Bulgarian entities and the importance of a true multilingual approach to CCX click here.