When you created your first solution you chose English as the bot’s language and the tutorials on this site assume your bot understands English. However, Teneo supports many more […]

Teneo’s suggestions tab will give you an overview of different errors and other potentially problematic issues. They are automatically detected and prioritized in your solution for you […]

Testing your conversational AI solution is an important part of assuring the quality and making sure your bot works as it should. In this tutorial, you will […]

Teneo offers you extensive possibilities to test and debug your solution before going live with changes and additions. The panels on the right in the main solution […]

Virtual assistants and chatbots are great tools for improving customer service in any company. However, to be able to become a great customer service agent there is […]

If you want to match on dynamic details in the user input that would be hard to maintain in a language object, you might want to use […]

Sometimes you may want to make sure that your bot is able to distinguish between plural and singular inputs, like “show my next appointments” versus “show my next […]

Along with the answer text, you can add additional data to an output by populating output parameters. For example, you can use them to add attachments to messages […]

Besides the natural language inputs of the user, client applications can also include input parameters in their requests to Teneo. The values of these input parameters can […]

Sometimes it may come in handy to make use of a pre-existing script or a data set in your solution. In Teneo it is possible to upload […]