Scripted contexts make it possible to add restrictions to triggers or transitions using scripts. You define scripted contexts once, globally in your solution, and then they can be applied to any trigger […]
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Chatbot Integrations – Adding an Integration in Teneo
If you want your chatbot to be able to know the answer to more than just the things you teach it about your business you can integrate […]
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Adding Class Scripts to your Chatbot in Teneo Studio
Scripts in Teneo are written in Groovy or Java code. Apache Groovy is similar to Java but with an easier to learn syntax. More details on Groovy […]
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Make your Chatbot More Accurate by Using Hybrid Trigger in Teneo
Sometimes your class trigger may appear too generous. For example, consider the two different user inputs below, which both trigger the ‘User asks about coffees we offer’ flow, even […]
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Teach your Conversational AI Solution to Fix User Spelling Errors in Teneo
We have already seen how you can use the user’s own words in your bot’s reply. Here we will show you how to normalize the user’s words before […]
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Teach your Conversational AI Application to Store Information in Teneo
To be able to create a humanlike conversation there is a need to teach your virtual assistant to remember inputs that the user says, for example, the […]
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Creating your Own Language Objects in Teneo
Language objects are building blocks for language conditions. Sometimes you may not find the language objects you need in the Teneo Lexical Resources (TLR), for the simple reason […]
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Finding Language Objects in Teneo Studio
Language objects and entities (a special case of language objects) are useful building blocks when creating conditions. On this page we will refer to language objects and entities […]
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Creating a Non-English Chatbot Solution in Teneo
When you created your first solution you chose English as the bot’s language and the tutorials on this site assume your bot understands English. However, Teneo supports many more […]
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Making Sure your Chatbot Can Get the Conversation Back on Track
A good dialog system is able to get the conversation back on track if the user makes an ambiguous request. In this walkthorugh we will look at […]
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