When you created your first solution you chose English as the bot’s language and the tutorials on this site assume your bot understands English. However, Teneo supports many more […]

Teneo’s suggestions tab will give you an overview of different errors and other potentially problematic issues. They are automatically detected and prioritized in your solution for you […]

Testing your conversational AI solution is an important part of assuring the quality and making sure your bot works as it should. In this tutorial, you will […]

Virtual assistants and chatbots are great tools for improving customer service in any company. However, to be able to become a great customer service agent there is […]

Teneo offers you extensive possibilities to test and debug your solution before going live with changes and additions. The panels on the right in the main solution […]

If you want to match on dynamic details in the user input that would be hard to maintain in a language object, you might want to use […]

Along with the answer text, you can add additional data to an output by populating output parameters. For example, you can use them to add attachments to messages […]

Besides the natural language inputs of the user, client applications can also include input parameters in their requests to Teneo. The values of these input parameters can […]

Scripted contexts make it possible to add restrictions to triggers or transitions using scripts. You define scripted contexts once, globally in your solution, and then they can be applied to any trigger […]

Scripts in Teneo are written in Groovy or Java code. Apache Groovy is similar to Java but with an easier to learn syntax. More details on Groovy […]