Ask ten people what the impact of AI on the workforce will have on the job market, and you will probably receive ten different answers. It’s an emotive question […]
Read moreAsk ten people what the impact of AI on the workforce will have on the job market, and you will probably receive ten different answers. It’s an emotive question […]
Read moreLearn how contact centers can leverage conversational AI to adapt to a high-volume call world and boost efficiency. While contact centers under siege from the Covid-19 pandemic […]
Read moreThe world is already several months into what has been described as the greatest work from home experiment the world has ever seen. The Covid-19 pandemic will […]
Read moreCovid-19 has changed how we work and has enforced working from home strategies, overburdening HR and IT teams with request from employees across different locations and time […]
Read moreHow can AI Chatbots help the telecom industry? From improving major KPIs like customer experience and providing support 24/7 to reducing fraud and operational costs, smart chatbots […]
Read moreWith outbreaks like coronavirus putting governments and administrations under the spotlight to see how they deal with the pandemic, the role of AI […]
Read moreOne of the most impactful technologies to emerge this decade for the QSR industry is Conversational AI. While, there are plenty of applications, we have only scratched […]
Read moreDiscover how a conversational AI platform can help improve customer engagement and deliver a vital competitive edge. As enterprises widen their use of conversational AI to expand […]
Read moreDiscover the current use of voice assistants by consumers and the implications and likely changes in the near future. One of the biggest drawbacks of using machine […]
Read moreDiscover the four major challenges facing online retailers looking to address customer service and support. Since the beginning of the year I’ve spoken at 12 conferences in […]
Read more