Learn how contact centers can leverage conversational AI to adapt to a high-volume call world and boost efficiency. While contact centers under siege from the Covid-19 pandemic […]
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Currently browsing: Innovation
Adapting to Change: How Conversational AI Delivers Opportunities in an Uncertain World
The world is already several months into what has been described as the greatest work from home experiment the world has ever seen. The Covid-19 pandemic will […]
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HR Chatbots: the Way to Support your Remote Workers
Covid-19 has changed how we work and has enforced working from home strategies, overburdening HR and IT teams with request from employees across different locations and time […]
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AI Chatbots in Telecom: Considerations to Help your Company Transition
How can AI Chatbots help the telecom industry? From improving major KPIs like customer experience and providing support 24/7 to reducing fraud and operational costs, smart chatbots […]
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How Governmental Conversational AI helps to Relieve Pressure from Coronavirus
With outbreaks like coronavirus putting governments and administrations under the spotlight to see how they deal with the pandemic, the role of AI […]
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Why Businesses are Using CPaaS to Enrich their Chatbot Experience
Choice is an important part of the customer experience and none more so than how people can interact with your business. But with a myriad of different […]
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Podcast: Conversational AI and QSR Customer Experiences
One of the most impactful technologies to emerge this decade for the QSR industry is Conversational AI. While, there are plenty of applications, we have only scratched […]
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What Next For Conversational AI?
Discover how a conversational AI platform can help improve customer engagement and deliver a vital competitive edge. As enterprises widen their use of conversational AI to expand […]
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The Impact of AI in the Workforce
Discover ten ways that Teneo Studio accelerates bot building. Ask ten people what effect AI will have on the job market and you’ll probably receive ten different […]
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How Teneo’s Language Resources Help Machines Understand Humans
Discover the current use of voice assistants by consumers and the implications and likely changes in the near future. One of the biggest drawbacks of using machine […]
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