Ask ten people what the impact of AI on the workforce will have on the job market, and you will probably receive ten different answers. It’s an emotive question […]
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How Conversational AI Drives Contact Center Digital Transformation
Learn how contact centers can leverage conversational AI to adapt to a high-volume call world and boost efficiency. While contact centers under siege from the Covid-19 pandemic […]
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Adapting to Change: How Conversational AI Delivers Opportunities in an Uncertain World
The world is already several months into what has been described as the greatest work from home experiment the world has ever seen. The Covid-19 pandemic will […]
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HR Chatbots: the Way to Support your Remote Workers
Covid-19 has changed how we work and has enforced working from home strategies, overburdening HR and IT teams with request from employees across different locations and time […]
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AI Chatbots in Telecom: Considerations to Help your Company Transition
How can AI Chatbots help the telecom industry? From improving major KPIs like customer experience and providing support 24/7 to reducing fraud and operational costs, smart chatbots […]
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How Governmental Conversational AI helps to Relieve Pressure from Coronavirus
With outbreaks like coronavirus putting governments and administrations under the spotlight to see how they deal with the pandemic, the role of AI […]
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Podcast: Conversational AI and QSR Customer Experiences
One of the most impactful technologies to emerge this decade for the QSR industry is Conversational AI. While, there are plenty of applications, we have only scratched […]
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The Next Step for Conversational AI
Discover how a conversational AI platform can help improve customer engagement and deliver a vital competitive edge. As enterprises widen their use of conversational AI to expand […]
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How Language Resources Help Machines Understand Humans
Discover the current use of voice assistants by consumers and the implications and likely changes in the near future. One of the biggest drawbacks of using machine […]
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Teneo— Good News for Enterprise Chatbots
Discover the four major challenges facing online retailers looking to address customer service and support. Since the beginning of the year I’ve spoken at 12 conferences in […]
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