Artificial Solutions Helps Kindred Futures Lead the Chatbot Revolution

Artificial Solutions, the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology announced today that Kindred Futures, the innovation arm of Kindred Group, today launches a pioneering chatbot, which leverages Artificial Solutions’ powerful AI technology to enable customers to find and place bets faster than ever. Using Artificial […]

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Artificial Solutions Discusses How Conversational AI Revitalizes Customer Engagement at AI Summit London

Artificial Solutions, the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology, announced today that Andy Peart, CMSO of Artificial Solutions will be speaking at the AI Summit in London on the 13th June 2018 as to how conversational platforms can be used to revitalize AI interactions. Andy […]

How Teneo’s Language Resources Help Machines Understand Humans

How Teneo’s Language Resources Help Machines Understand Humans

One of the biggest drawbacks of using machine learning to build natural language solutions is the staggeringly large amounts of data required to understand humans. What comes naturally to us, the relationships between words, phrases, sentences, synonyms, lexical entities, concepts etc., must be learned by a machine.  For enterprises that don’t have a significant amount […]

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Taking the Customer’s Temperature

Taking the Customer’s Temperature

At a recent roundtable at the CX Marketing Summit, the conversation turned to measuring customer satisfaction. While many businesses regularly survey their customers, are they getting the true sentiment of the customers or are they guiding their customers towards a prescribed answer? Surveying your customer at the end of an online interaction or following up […]

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Artificial Solutions Launches the World’s First Conversational AI Platform that Enables Enterprises to Comply with GDPR

Teneo’s data driven platform is designed to work in any configuration, providing clients with a flexible technology solution to secure data in the cloud or on-site Artificial Solutions, the natural language interaction (NLI) specialist that enables users to have a meaningful, human like interaction with technology announced today that its enterprise-strength NLI development and analytics […]

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Effects of GDPR and Conversational AI

The Effects of GDPR and Conversational AI

Today we announced enhancements to Teneo’s architecture that will enable enterprises to comply with the General Data Protection Regulation (GDPR) in accordance with their own policies and procedures. Data is at the heart of conversational AI, and is used to personalise the conversation, improve the system and deliver actionable insight to the business, so it’s […]

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Protecting personal data

The Cambridge Analytica debacle has thrown up two points: the value of personal data, even innocuous statements, and the need to protect it. We’ve talked about the value of conversational data for a long time, but perhaps not so much as to what we do to enable enterprises to ensure they can comply with their […]

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Personalising the personality

Is your virtual assistant a bit too chatty in the mornings? Does your thermostat give you grief about the environment every time you turn up the heat? Well maybe it’s time to switch personalities. A recent article in The Verge reported how Facebook has realised the importance of personality in automated conversations (finally!). It goes […]

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Conversational AI Platform

10 features to look for in a conversational AI platform

As if starting your AI journey isn’t daunting enough, choosing the right conversational AI platform can leave your head reeling. To help point you in the right direction we’ve put together the top ten features you need to consider regardless of application. Conversational AI It may seem obvious but there’s a world of difference between […]

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conversational-ai-workshop

Artificial Solutions’ Workshops to Focus on the Frictionless Customer Experience

Artificial Solutions, the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology, announced today a new series of executive workshops focusing on delivering a friction-less customer experience that is both personalized and engaging. Removing friction points and helping customers interact with businesses seamlessly is a key objective for […]

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