connected world

Guest Blog: In a Connected World, Amateurs are the New Professionals

Citizens everywhere are forging ahead into the Brave New Connected World.   In this insightful article, PSFK Labs review the corporate world’s reaction to this fast-changing consumer-driven landscape, with examples of how the enterprise has adjusted to the connected consumer and what it means for their business. You can read the full article here: In […]


Artificial Solutions Highlights the Need for Mobile Customer Service in Spain

Data recently released by Comscore shows that 66% of internet users in Spain go online using more than one device and even more significantly, that 12% of people use only their mobile phone to access the internet. These statistics put Spain ahead of both the UK and the US, which traditionally have been thought of as the driving force behind mobile internet in the West.

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