Can over 80% of Fortune 500 CEO, CIO or COO’s be wrong?

Discover the art of the possible with conversational AI and how tomorrow’s technology can be achieved today.

I was recently at an event in London discussing digital transformation and innovation and one of the presenters at the event gave the following statistic (from Gartner I believe):

80+% of Fortune 500 CEO, CIO or COO’s interviewed stated that the “Digital Customer Experience” will be a focus for the business in 2016

Wow. That is a very definite statement for very senior people at some of the worlds largest companies.

So why is this…well because consumer demands are changing. There expectations are changing. In fact everything that consumers do online is being rapidly driven away from the environment they know and into the exciting and new world of wearables, connected devices and the IoT.

From retail to telecoms, healthcare to banking the big giants like Apple, Google and Amazon are giving consumers a new way to interact. This new future is one of speech.
Natural language is enabling these organisations to give their customers a simple interface regardless of device, platform, operating system, location and time to quickly undertake the activity they want using the language they use every day.

These business are not just doing this to give their customers a better experience though. They benefit from the massive amounts of information stored within those conversations which can be leveraged to drive additional personalisation and in turn increased business revenue.

Teneo enables you to have the same capabilities. The same simplified user experience. The same conversational user data and right now this same, market leading, visionary position for your organisation.

(This post originally appeared on LinkedIn)

Conversation The New Art of Business Survival White Paper

This white paper explores why two-way communication is the vital element in relationships; and how businesses must establish contact and then carefully nurture it in order to thrive and drive long term engagement with their customers.

View this White Paper

Andy, who lives with his family in the UK, is Chief Marketing & Strategy Officer at Artificial Solutions. A regular speaker at industry conferences and events, Andy delivers insight on the rise of AI, the challenges businesses face and the future of intelligent conversational applications.

Leave a Reply

Your email address will not be published. Required fields are marked *

[ Webinar]
[ Webinar]
[ Event ]
[ Event ]