If you’re a woman looking to progress your career in the conversational AI sector, there are few better people to suited to help than Luchele Mendes, the Principal Recruitment Consultant for Natural Language Processing and Data Science for Trust in […]
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From working on nuclear disarmament in the US, to managing millions of engagements with online players for some of the most popular video game franchises ever created, Crystal Collier is no stranger to challenging herself in a variety of roles […]
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If you think that the metaverse is nothing more than a fad, you might be right. For now… But, like the first iteration of email, computers and of mobile phones, technology can rapidly improve and evolve into something that becomes […]
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The telecommunications industry has a problem, and it’s likely to become an even bigger issue if current trends continue and the widely expected global recession arrives at the end of 2022. Positive customer experience (CX) is declining across the entire […]
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Having enjoyed a highly successful career spanning 30+ years in the technology sector and as a leading figure helping organizations bridge the gap to success in the metaverse, Gaby K. Slezák is well positioned to deliver key insights on the […]
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Contact Centers are under more pressure than ever as challenges continue to impact telecommunication organizations due to rising customer expectations and an increase in the complexity and range of difficulties call center agents face in 2022. The long-term impact of […]
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Anne Jenkins is a leading technology consultant who has operated across the European tech-sector for over 20 years. However, like many of today’s innovators and industry-leading figures, her early life did not offer an indication that tech was the industry […]
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As a Digital Products & Services Specialist working for ŠKODA AUTO, Veronika Marečková has been heavily involved in a number of successful projects with the automotive giant in recent years, including her recent involvement in the development and design of […]
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In this exclusive feature, Artificial Solutions’ CEO Per Ottosson, provides key insights into the reasons that artificial intelligence projects often end in failure while demonstrating how Swisscom avoided the common pitfalls that so many other organizations encounter, leading to their […]
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The Metaverse will fail without Conversational AI and everyone knows it. That’s why Facebook (or Meta) is investing billions of dollars into the technology. But it’s really not a simple ride… In this opinion piece first published in Forbes, Artificial […]
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