All posts by George Brown

telefonica 02

New o2 Telefónica Conversational Agent Handling Over 1 Million Customer Interactions 

The solution, developed in partnership with Artificial Solutions, has increased the IVR resolution rate by 6%  Munich, Germany – December 19, 2022 –o2 Telefónica  finalized the full-scale deployment of its new industry-leading conversational AI (CAI) solution, created in partnership with […]

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